November 2016

From Coach Michael's Blog:

Deliver What Your Customer Values

I am a picky eater; I tend to frequent restaurants with menus that have items and preparations that I like.  In addition, I prefer restaurants that are flexible, and I’ve walked out of more than one after hearing “Sorry, no substitutions.”   My wife, not so much.  She has a very brave palate and is always willing to experiment with the new and unusual.  So imagine our delight when we found a restaurant in the Stockbridge, MA area many years ago that had a menu that appealed to both of us.

The restaurant was very successful and always crowded.  We appreciated the reasonable cost, the dependable quality of the food, and the reliable service.  The place was a home run for us and for the other residents and visitors to the Berkshires.

A few years went by and for reasons that are unknown to me, the owner hired a new chef who promptly – and completely - changed the menu 


To read more please click here


Your Value – Can it be Diminished?

A well-known speaker started off his seminar by holding up a new, crisp, clean twenty dollar bill.
To the room of 200, he asked, “Who among you would like this $20 bill?”
Hands started shooting up and waving.
He then said, “I’m going to give this $20 bill to one of you, but first, let me do this.”
He crumpled the $20 dollar bill into a small, tight ball.
Then he asked, “Who still wants the bill?”
Still the hands were up, waving even more excitedly.
“Well,” he replied, “what if I do this?” and he dropped it to the floor and ground it into the carpet with the heel of his shoe.
Then he picked it up, crumpled and dirty, and asked, “Now who still wants it?”
Still hands waved, with a few excited souls some standing to be more obvious, some shouting “Me, me, I would.”
“My friends, you’ve all learned a very valuable lesson.  You see, no matter what I did to the money, you still wanted it because it hadn’t decrease in value, simply because of all the abuse I gave it.  You all knew it was still worth $20.”
“Many times in our lives, we are dropped, crumpled, and ground into the dirt by people we deal with, the decisions we make, and the circumstances that come our way.  So often, we feel as though we’re worthless.”
But it’s important to remember that no matter what has happens or will happen, you’ll never lose your value.  To those who love you, you are priceless.
The worth of our lives comes not in what we do, or who we know, but by who we are, or who we’re becoming.

And that's worth thinking about…

If you would like to discuss this topic, or any other business related question, please call me at 516-801-6452.

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Tuesday, November 15, 2016 8:30am to 10:30am

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About Coach Michael

-Shortening Your Timeline to Success-

As a business coach, I work with business owners or  executives with profit and loss responsibility and their teams to improve their effectiveness.  I help my clients identify their business blind-spots via a number of methods. Once identified, we work together to eliminate the effects of the blind-spots. This results in accelerated progress toward my client's primary goals.  Simply put, I help my clients earn more and work less. 
Unlike typical consultants, as a coach, I stand side-by-side with my clients and hold them accountable to their goals.  I push them when necessary, occasionally cheer-lead and make sure they celebrate their wins as they occur.
As an ActionCOACH franchisee I am able to assist my clients in getting spectacular results by combining my 40+ years of entrepreneurial experience with the collective business experience of my more than 1,000 colleagues in 64 countries around the world and the extensive ActionCOACH intellectual property of proven business strategies, methods and analysis tools.
This is a true 1+1+1=5 formula for success
I help my clients and their businesses go from good to GREAT.

Phone: (516) 801-6452

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