ACMP Toronto October 2016 Newsletter

Advancing the discipline of change management in the GTA
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October 2016 Newsletter

President's Message

As the leaves change colour and fall we realize we are well into the final few months of the year. But what an awesome final few months of the year we will have for you with the Toronto Chapter. 
I met many of you at the ACMP Regional Conference Canada. As a first time event, we definitely made our mark. I joined 200 other attendees exploring change management from new and sometimes very unique perspectives. I look forward to this very Canadian conference becoming part of the annual program. 
I love that we have great sponsors for so many events and thank them for their contributions in making our adventures in change possible for the Greater Toronto‎ Area. 
I hope to see you at our upcoming events. 



Rich Batchelor
President, ACMP Toronto Chapter
From the ACMP Regional Conference... 
In case you couldn`t make it, a number of presentations from the ACMP Regional Conference held in Toronto Oct 17 & 18 are available here 

A few of the highlights from the conference include:
  • In one of many lively breakout discussions, using polarity mapping was endorsed as an effective means of resolving change conflict and realigning stakeholders to objectives. Learn more here 
  • What's your pig personality?  On the topic of building resiliency, Susan Rudman used this fun ice breaker to remind us of how we all have a unique way of looking at the world. Reach out to Susan on LinkedIn for more on this, as well as why 'moving to the Cloud' is a complex organizational disruptor with major change management implications.

We would like to thank Global Knowledge for sponsoring the Toronto Chapter`s Meet n Greet reception on Oct 17th 

Meet our Volunteers!  
Featuring: Rob Mencel 

By: Kaitlin Pianosi
You might not recognize the name "Rob Mencel" but you do know him, or at least his writing. Rob edits and pushes out ACMP Toronto's newsletter and announcements. He's been active as a member of the Communications Committee ever since he joined the Chapter in 2013.
Rob works at BMO, running change management on their digitization program or "bringing the bank into the future!" Here, he introduces the bank to new technologies that make their processes more efficient, to be able to meet customers' changing expectations.

We learned more about Rob through a Q&A:
1. Best advice you've received in regard to change management?
"Think of any change as a process not a plan" This has been helpful for me developing the mindset that a change "plan" is a guide instead of it being set in stone.
2.  What hobbies/activities do you enjoy doing outside of work?
I play the drums and snowboard. My wife is a kindergarten teacher so I also spend a lot of time helping her - making play doh, cutting out shapes, or running to the dollar store.
3.  What is the most interesting fact about you?
I love to travel and experience any opportunity to try something new.

Congratulations, Peel Region

Peel Region has now achieved Platinum ACMP status as 20 employees are now members of ACMP.  Two Peel Region ACMP members were awarded passes to the Art of Leadership conference in Toronto on Oct 21.  

Connect with your Fellow Change Professionals    

ACMP Toronto Chapter is excited to offer connectivity for local Change Professionals through the new Spark Collaboration Tool. Click on the link below to sign up with the tool and then wait to be connected with other professionals for conversations, coffee or whatever you want to do together! We are suggesting a focus on the upcoming CCMP designation, but we know these conversations will go further...

Spark Collaboration Tool       

Event Discounts    


Save over $400 on your Public Sector Transformation event registration!

ACMP Toronto is pleased to be partnered with the Conference Board of Canada on their upcoming program, Public Sector Transformation 2016 taking place on December 5th & 6th at the Fairmont Chateau Laurier in Ottawa.

The Conference Board of Canada is happy to extend a reduced rate of $1395 to ACMP Toronto members. Please enter Rebate Code PRM2 in the final steps of the registration process.

Join us at this important event and discuss today’s current issues in the public sector with your peers and learn about new approaches to overcome your workplace challenges.

This year’s agenda focuses on three main themes - Deliverology, Nudge, and Innovation. Thought-leaders will present on how to:
  • apply approaches such as lean and agile to achieve your goals
  • explore the emerging approach of deliverology
  • apply design thinking to create new solutions
  • leverage culture to encourage innovation
  • use nudge to shift behaviour
The experts include:
  • Matthew Mendelsohn, Deputy Secretary to the Cabinet, Results & Delivery, Privy Council Office
  • Richard Rochefort, Principal, Dare to Lead
  • Jean-François Ruel, Director, Collections and Verifications Branch, CRA
  • Trish Livingstone, Director, Continuous Improvement, Saskatchewan
  • Elizabeth Hardy, Project Leader, Behavioral Insights and Policy Innovation, Privy Council Office
For the full agenda, please visit the Conference Board of Canada website.

Register today with Rebate Code PRM2 and save $460 off the full conference fee. This rate is for non-registered delegates only.

For more information or help with your registration, please contact Robyn Mia at or 613-526-3090 ext. 445.
Volunteer Opportunity: Web Content Administrator

Under the supervision of the Communications Director, the Web Content Administrator is responsible for administrating and maintaining/updating web and social media sites.

He/ She resolve technical issues, create and implements new websites/web pages and ensure compliance with web development policies and procedures. The individual works with the Communications Team to make adjustments and enhancements to all web content.

The Web Content Administrator is a detail oriented, collaborative, self-starter responsible for updating and maintaining the ACMP Toronto Chapter website, and contributing to other related communication projects. 

  • Creates, maintain and enhance messages, images & videos produced for a variety of online campaigns
  • Contributes to website content creation
  • Monitors online campaign performance
  • Contributes written work to a variety of online spaces
  • Makes improvements to the content management process
  • Contributes ideas to improve the online experience
  • Monitors website content quality and consistency using customer feedback, analytics, and best practice
  • Works with the Communications team to leverage all media assets and brand consistency
  • Understand WordPress website management
  • Able to make simple html revisions
  • Strong computer skills in Microsoft Office
  • Excellent written and verbal communication skills
  • Proficient and passionate for web and internet technologies
  • Ability and interest to learn new concepts and software programs
  • Stays abreast of online marketing trends
  • Self-start and able to contribute ideas while taking ownership once decisions are made
Nice to have:
  • Bachelor’s degree in Computer Science, Marketing, Web Design or equivalent combination of education and work experience
  • College diploma or certificate in Computer Science, Computer Engineering or related field AND some years of experience in administering web sites using Web Content Management Systems.
  • Minimum 2 years’ experience in e-commerce, online marketing, web development or web design
  • Skilled in HTML and knowledgeable in JavaScript
If this interests you, please email us at 

Job Board and Opportunities

Check out our job board on the ACMP Toronto website. One of the key pieces of feedback that we received, was that in addition networking opportunities, our members wanted the ability to progress within the industry.  We are happy to support our members desire to grow professionally. These jobs will be posted on the ACMP Toronto website and shared via LinkedIn and Twitter under the hashtag #TorontoChangeJobs. 

Just email to  to get your job posted & reach over 1000+ specialists across the change management ecosystem and for those seeking their next opportunity, this will be the first place to start your journey.

Looking for Sponsorship

We are always looking for generous sponsors to help us put on events and reach over 1000+ Change Management professionals, in the 2nd largest chapter globally!  

Email us at for more info of how we can help increase your company’s brand and visibility. Sponsors can donate multiple different things from $$ to time, research, or logistics to host events. 


Best Advice I've Ever Received… 

"Try not to be a person of success, but rather try to become a person of value." 
 -Albert Einstein

Toronto Chapter Upcoming Events


ACMP Toronto Webinar with Tanya Gracie
More details to come

Chapter Event:
Taking Leadership to New Heights 

Has Your ACMP Membership Lapsed?

Visit to process your annual membership renewal. 

ACMP Toronto Chapter Newsletter

Please feel free to forward this newsletter to your colleagues and change management professionals. Contact us for more information:
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