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April 2, 2020
Two new Review articles in one week! On Tuesday, we shared a crash course in virtual events and online community. Today we're back with a new read full of tactical tips for founders and execs tasked with leading large remote teams right now.

Struggling to Thrive as a Large Team Working Remotely? This NerdWallet Exec Has The Field Guide You Need

remote work field guide

With a few weeks of social distancing and WFH under their belts, many teams and companies now face a bigger challenge: Can large teams thrive while working remotely indefinitely?

To answer this question, we went straight to Maggie Leung. Over the past six years, she's built out the large content team charged with crafting the personal finance coverage that has helped NerdWallet stand out — and they’ve been fully remote from the very beginning.

"When it comes to remote work, there’s no huge secret, silver bullets or magic potion. To make our large remote team work, we do a lot of small things consistently and we know that every element matters. It’s like going to the gym every day — everyone knows it’s healthy, but not everyone does it consistently," she says.

Today on the Review, she opens up about all of those small things that make her 80-person team work well remotely. From how you can create space for conversation and fight fires with candor, to the importance of shining a spotlight on what good looks like, Leung shares the leadership strategies (and mistakes) that have been essential to her journey as a remote exec.

You have to anticipate and try to calibrate emotions as much as workload. FOMO, anxiety and isolation are all things managers must take into consideration if remote teams are going to perform sustainably over months or years.

She also dives into how you can troubleshoot the tough scenarios that will inevitably pop up, from helping the teams and individuals who are struggling with the shift to getting more out of your middle managers.

We hope her guide serves as a compass as your team continues on its own remote work journey — and that the trail ahead gets smoother with each passing day.

Thanks, as always, for reading and sharing! If there are any more specific topics you'd like to see us tackle in the weeks and months ahead, drop us a note by replying to this email.

— The Review editors

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Resources worth sharing:

In this week's edition of his excellent newsletter, Lenny Rachitsky curated essential advice from top leaders to try to answer the question: How do I lead my company through a pandemic?

Feel like your company culture is suffering while everyone's remote? CEO Mathilde Collin shared 25 things Front has implemented in the last two weeks.

Harvard Business Review shared a passionate argument (and key tactics) for giving our co-workers extra compassion right now, even you may feel more tension than ever.

Finally, some tweet-sized inspiration for an uplifting message CEOs could share.

Most popular advice on the Review:

Don't Just Throw Together a Webinar — The Virtual Events Crash Course You Need
Whether you’re tasked with energizing your existing community or scrambling to spin it all up for the first time — or just trying to hold a really great virtual happy hour — community expert David Spinks has the tips you need.
This Founder Built Startups in 2008, 2016 and 2018. Here’s What He’s Learned About Resiliency
Bob Moore cut his teeth as a first-time founder in turbulent times. Here, he shares the lessons he’s learned, from weathering bear markets and losing out to the competition, to finding (and falling out of) product/market fit.
Managers, Take Your 1:1s to the Next Level with These 6 Must Reads
1:1s aren't just line-items on every manager's to-do list—it's critical to make sure these weekly meetings are as impactful as possible. Here's a collection of tactical tips from the Review archives to help you get there.
After 15 Years as a Product Leader, Startup CEO and Now VC, Here’s the Advice I Always Share with Future Founders
Todd Jackson looks back on his career at Google, Facebook, Twitter, and Dropbox to offer takeaways and frameworks for company builders and product leaders.
Made with ✨ by First Round Capital.
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