ReCord: ReGen’s April 2016 eUpdate
This issue: Updates on our annual Innovation in Action seminar, our services, resources, consumer participation, advocacy and other news.

UnitingCare ReGen

Welcome to the ReCord - ReGen's regular eUpdate

It has been another very busy few months for all of us at ReGen and for the Australian alcohol and other drugs sector.  In addition to our ongoing work making sure that our range of services are as accessible (and effective) as possible, we’ve been involved in helping to promote change through the National Drug Policy Summit and working with our UnitingCare colleagues to develop support national advocacy for drug law reform. We’ll be releasing our own position statement in the coming weeks.
We’ve also completed our sixth external quality accreditation review, with great feedback from the QIP review team and the terrific result of again being recommended for an ‘exceeded’ rating for three key standards.  Given the major changes our services have been through in the past three years, this is a tremendous outcome and a testament to the commitment of our staff, the people who use our services and our service partners.  My sincere thanks to everyone who participated in the review processes.
It was especially pleasing to receive recognition from the review team for our work on developing our Consumer Participation systems, but we know there’s still much work to do, both within our services and throughout the AOD sector.  This year, our annual ‘Innovation in Action’ seminar will focus on Innovation in Consumer Participation Practice.  I invite you to come and join us (on May 11) for what promises to be a wide-ranging discussion of the current challenges and opportunities for change.

This ReCord includes:
Updates on our annual Innovation in Action seminar, our treatment and education services, AOD sector developments,  resource promotions, consumer participation and advocacy updates, along with a (brief) round up of the latest resources and thinking in AOD from Australia and overseas.

Laurence Alvis
CEO – UnitingCare ReGen

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Innovation in Action Seminar

Encouraging innovation in Consumer Participation practice
This year’s free Innovation in Action seminar (11 May, 9.30-1pm) will be delivered in partnership with APSU at SHARC.  With a focus on the challenges and opportunities for strengthening Consumer Participation within Victorian AOD treatment, the seminar will feature:
  • Keynote address by Prof Carla Treloar (Deputy Director, Centre for Social Research in Health at UNSW);
  • Presentations by consumers and service providers from ReGen, SHARC, Neami and other agencies; &
  • A panel discussion on ways forward for the AOD sector.
For more details on presenters and opportunities for online participation, see our website.

Places are limited, so please RSVP via Eventbrite


Update on our services

Quality Services – QIP accreditation review
We have recently completed our sixth external quality review with QIP and are very pleased to have again received terrific feedback from the review team.  In recognition of the quality of our services across the agency, we have been recommended for three ‘exceeded’ ratings for the following standards:
  • 2.4 – Confirming consumer rights;
  • 3.3 – Incorporation of and contribution to good practice; &
  • 3.4 – Community and professional capacity building.
Thanks to all our staff, consumers and external stakeholders who participated in the review process and helped contribute to another great result for ReGen.  We’re now looking forward to seeing how we can keep improving our services over the next three years.
Curran Place to go tobacco free
Following an extensive consultation process with our staff and consumers, our adult residential withdrawal unit will be going tobacco free (for all staff, clients and visitors) from Monday 9 May.  We will be offering clients free nicotine replacement therapy during their stay to help manage cravings for tobacco and related withdrawal symptoms.  We have posted an initial update for consumers and referring services on our website and will be providing further updates via service networks, website and social media.  At this stage, smoking will continue to be allowed at ReGen’s other sites, within the limitations set out in our current smoking policy.
‘Mother and Baby’ withdrawal update
Construction work on the new unit is now well underway (see a selection of progress pictures) and we are on track to open the service in October. We will be providing further updates shortly for sector workers and consumers through service networks and our website.
After-hours appointments in North Melbourne catchment
As part of our efforts to improve the accessibility of our services for people with work and/or family commitments, we are now offering after-hours counselling counselling & assessment appointments every Monday at our Thomastown site.  This is in addition to our after-hours services in Coburg on Wednesdays and Thursdays.  Call our Intake team for details (1800 700 514).
Peer support group
Due to strong demand, we have increased the frequency of our Peer Support Group (delivered in partnership with SHARC).  The group is now running every Thursday at our Coburg site (6-7.30pm).  See our website for more details.
Improving our website
If you have seen our website lately, you may have noticed some subtle differences.  We’ve made some changes to make it easier to use (especially on mobile devices).  We’ll be undertaking a more substantial redevelopment of the site later in the year (based on feedback we’ve received from consumers, staff and our other stakeholders), but if you have some suggestions, we’d love to hear from you.
Our CEO Laurence and Senior Education and Training Officer Bernard Hanson both presented at the ‘Eradicating Ice’ conference in Brisbane. Laurence provided an overview of our organisational approach to methamphetamine treatment and Bernard delivered a workshop for treatment providers looking to improve their own (or their agencies’) practice with people who use methamphetamine.
You can see some of our conference presentations on our SlideShare page.

Read more about our services

ReGen Resources

We're offering some great value resource bundles for use by organisations or parents.
$10 resource bundle
A collection of our classic and new resources. Save 50% on our regular prices.

Dual diagnosis bundle
Save over 50% on our Dual Diagnosis bundle:  
Check out ReGen's Online Shop

Consumer participation

ReGen consumers continue to take on new and exciting roles across the organisation.
A huge thanks to Michelle, Jo and Chloe who spoke powerfully on women’s experiences of discrimination and stigma within AOD treatment at our International Women’s Day event and provided great, practical suggestions on how organisations can improve their services’ accessibility and effectiveness for women.  Michelle’s presentation is now on our client blog.
Thanks too to Marek, Micheal, Carol and David, who helped us increase awareness of our services amongst people experiencing homelessness at the recent Where the Heart Is festival.
Thanks too to all those consumers who participated in our recent quality accreditation review and our latest round of Consumer Participation training.
The latest edition of ReSpect (our Consumer Participation update) will be out soon. Please subscribe to receive future editions of ReSpect.
See our website for the latest report on how we’ve responded to consumers’ suggestions on how to improve our services.
Encouraging innovation in Consumer Participation Practice
We’re looking forward to putting consumer voices front and centre in this year’s Innovation in Action Seminar.  It will be a terrific opportunity for consumers from across the AOD, mental health and other related sectors to discuss current challenges and opportunities for change.  It will also be a great opportunity for service providers to listen and ask questions.  We’d love to see consumers in the audience, as well as behind the microphone.  Register now to reserve your seat.

Read more on Consumer Participation

Advocacy in action

As well as building community awareness of our South East Catalyst program, we’ve been advocating for caution in response to calls for forcing people who use methamphetamine into treatment and responding to inflammatory remarks on illicit drug use by senior Victorian police.  Our work on developing our Mother and Baby withdrawal unit has also been featured in the Australian Nursing and Widwifery Journal.
For International Women’s Day, we held an event to highlight women’s experience of barriers, discrimination and stigma within AOD treatment and practical steps for organisations to make their services more accessible to (and effective for) women.  You can see some of the presentations on our website or photos via Facebook and Instagram. See also this coverage of our partnership with the St Kilda Sharks women’s football team to promote women’s wellbeing.
Following our contributions to sector consultations by Greens Leader Richard DiNatale, our CEO Laurence participated in the recent National Drug Policy Summit in Canberra and will be publishing a new Position Statement on Drug Law Reform shortly.
We will also be publishing our updated our Position Statement on the establishment of a Medically Supervised Injecting Centre in Melbourne. See our website for our full range of position statements.

View our collection of recent media articles

Working with us

ReGen is a great place to work. Check our annual report video of some of our staff saying why they like working with us.
See our employment page for details of upcoming positions or more detail on working conditions at ReGen.  We’ll also be notifying our Twitter, Facebook and LinkedIn followers of new recruitment opportunities.

Find out more about working at ReGen

Interesting links

The following are a selection of links to recent AOD research and media coverage we have curated on

See our page 

Over to you

You can support our work by donating, supporting our advocacy on social media, or doing your own.  Our position papers and supporting evidence can be a useful resource if you’re looking into a key AOD issue such as Harm Reduction, Opioid Replacement Therapy or Recovery Orientated Practice.
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