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April 2018

Hello <<First Name>>!

We hope you've had a wonderful week! 

As we previously mentioned, we will be continuing this year to circulate our newsletter topics through our team here at Web Key IT, so you will be hearing from someone different every month. We've had some very positive feedback on this newsletter style so look forward to continuing it on. 

This month you'll be hearing from Johnathan Lynch.
Image of Johnathan smiling
Johnathan is a Usability Analyst in Web Key, which means he helps to ensure that people with disabilities similar to himself can use websites with ease and comfort. He specialises in Cognitive Disabilities such as Autism and Attention Deficit Disorders, and has been in the IT Industry for over six years now, he is also a web developer and designer. In his spare time, Johnathan enjoys playing games competitively and making things with his hands.

The Consequences of a poor design

A website is a first impression as small businesses can’t rely on name recognition at first, if it looks good and useable without causing any headaches just from using it, the customer will remember, will come back and positive word will spread. On the other hand, if your website is completely terrible, the customer will not come back and will look elsewhere.  I come across this when visiting older sites. Here are a few common mistakes I find…
Cluttered design
Having a wall of text is not a good look, white spacing your content is important to ensure that your content is readable and understandable to all. As a person with disability, it’s frustrating having to dig through a site to find information that should be readily available. I shouldn’t have to go CTRL –F or CMD – F to find the relevant information  
Not having any meaningful content
Updating your content with relevant information is very important, if you add content just for the sake of adding it, it sends a negative message that you just don’t care or not even interested
Having style over substance aka putting looks above content
Having a flashy website may sound like great idea on paper but is a disaster to execute in real life. People with disabilities will struggle or find a better website if you do not provide a functional alternative, That’s not to say you can’t have a flashy website, it’s all about balancing looks, content and usability.  Just because you (the creator) can use the site with ease does not mean that I or other people with cognitive disabilities will have such smooth sailing.
Being out of date/being way too complex to understand
This is a big one, if your site is not compatible with mobile phones, incompatible for people with screen reader software, has broken links, taking way too many steps to get somewhere on the site, the customer will leave and go to a better site. As a user, I will try to be patient with your site at first but at the end of the day, but I will probably choose another site that is easier to understand and use.
In summation, doing these things will result in
  1. Loss of Credibility/Reputation
  2. Makes you look out of touch (this is especially bad in today’s world)
  3. Costs you customers/money.
Please contact us so we can help you to attract new customers, of all abilities, to your company website.

Recent News icon of a newspaper

New Kuwait Office

A we mentioned last month, we are excited to announce that Web Key IT Pty Ltd has recently opened an office in Kuwait City, located on the 4th Floor of the Panasonic Tower.  The office is staffed by our local agents and headed up by Muhammad Saleem who has completed his Master’s Degree (have a look at his thesis, Web accessibility compliance for e-Government websites in the Gulf Region), and is currently working on his PhD.  Muhammad and the staff in the Gulf Cooperation Council (GCC) Office will be working closely with the Australian office to fulfill our joint goals of improving digital accessibility around the world,  making life better for people with disabilities and seniors.   

You will see Arabic content under the ‘GCC’ tab on the top navigation of our website and we encourage our customers to take a look.  Because of the enormity of this undertaking, Vivienne is currently over in Kuwait, however Amanda Mace, our Operations Manager, is always available to assist you with your accessibility needs (as Vivienne is only ever a phone call or email away). Our Administrator, Emma Murray, is happy to answer email enquiries. Please note we have recently updated our Contact Us page to provide easier email access to our staff.

Upcoming Events Green Calendar Icon Graphic

W4A 2018
22nd-24th of April 2018
Lyon, France
Click here for information on W4A & registration
The WEB Conference 2018
23rd-27th of April 2018
Lyon, France
Click here for information on The WEB & registration
Web Key IT May Training Course 2018
3rd of May, every Thursday for 5 weeks
Click here to request more information
Webinar: Irresistible Digitisation
10th of May, 2018
Find out more & register here
Perth Web Accessibility & Inclusive Design Meetups
15th of May 2018
Dome Cafe, 149 James Street, Northbridge.
Read more about the Accessibility Meetup group
Australian Network on Disability Annual National Conference
15th of May, 2018
Pyrmont, Sydney
Click here for more information and to register
A11y Bytes
17th of May
Microsoft Office, Perth
Register Here
Global Accessibility Awareness Day 2018
17th of May, 2018
Find out how you can get involved here
ACS WA Dennis Moore Oration Dinner 2018
10th of October, 2018
UWA, Crawley, WA
Registrations will be opening here soon, details about the 1962 Award are also on this page.

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If you haven't already, take a look at our Facebook page for daily updates and some excellent accessibility articles and resources, there really is a lot on there. We also have a Twitter feed, as well as LinkedIn. All these links are below for future reference, so have a click around, and share this with your friends.

Please do remember to take a moment to look at our website and as always, we look forward to hearing your thoughts, comments and any feedback you may have!
Copyright © 2018 Web Key IT Pty Ltd, All rights reserved.

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