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January 2019

Hello <<First Name>>!

Welcome to the first newsletter of the year! To begin this year off, you'll be hearing from Emma Murray, our Administrator, who has just returned from maternity leave after having another beautiful baby girl. She thought she'd broach this month’s newsletter from a refreshing point of view to discuss the basics of disability and the Australian statistics for you to consider when looking at your website.

Disability Statistics

A disability is defined as any condition that restricts a person's mental, sensory or mobility functions. It may be caused by accident, trauma, genetics or disease and may be temporary or permanent, total or partial, lifelong or acquired, visible or invisible. Don’t just picture that blue wheelchair sign when you think of people with disabilities, it goes so much farther.
Let’s look at demographics. 18.6% of females and 18.0% of males in Australia have a disability. The likelihood of living with a disability increases with age and 2 in 5 people with a disability are 65 years or older. Just over 2 million Australians of working age (15 – 64 years) have a disability and 35.9% of Australia’s 8.9 million households include a person with disability.
Over 4 million people in Australia have some form of disability. That is almost 1 in 5 people! Furthermore, this figure only accounts for those people who on the census, identified as having ‘a’ disability that in some way affected their education, employment or mobility.  Many more than the 18.5% of people in Australia have a multitude of issues that affect their accessibility such as English as a Second Language and limited computer skills, diminishing eyesight that might not count as ‘blind’, or a shake to their hands as they age.  Research suggests that close to 50% of people benefit from a more accessible website.

In terms of customers, people with a disability are three times as likely to avoid an organisation and twice as likely to dissuade others because of an organisation's negative diversity reputation. When surveyed, 36% of people with a disability found they were often treated less favourably than customers without disability were and 28% of people with disability have experienced discrimination by one or more of the organisations they've recently interacted with. Finally, 1 in 3 people with disability report that their customer needs are often unmet. Unsurprisingly, disability discrimination accounts for the highest volume of complaints across the board to the Australian Human Rights Commission.
Without wanting to use any scare tactics here, you can clearly see from these statistics that there are far more people affected by disabilities that you would probably have considered, and there are legal repercussions for discriminating against them.
Let’s include these members of the public! Let’s unlock the web and show them our products and services, just as much as already do for the fully-abled customers we are trying to reach. If you want to get on board, and start your website accessibility journey with Web Key IT, contact us today.
Statistics sourced from:
Australian Bureau of Statistics (ABS) 2016, 4430.0 - Survey of Disability, Ageing and Carers 2015
'Missing out: The business case for customer diversity' 2017, Australian Human Rights Commission

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W3C & ANU Future of the Web: Who is managing your privacy and identity on the Web?

Our Director, Dr. Vivienne Conway will be chairing all three sessions of this roadshow, which is happening in Melbourne, Sydney and Canberra. Additionally, both she and our Operations Manager, Amanda Mace, will be available for meetings or training in all three cities!

If you'd like to come to the roadshow, the details are below in Upcoming Events- we've already got one information set-up in Canberra too that you're welcome to come to!

If you'd like to arrange to meet-up with these two accessibility-extraordinaire's, please email us so we can book it in!
Have you considered taking one of our courses in Digital Accessibility?  Leah Napier, Reader Services Librarian for the Spearwood/Cockburn Libraries said of her experience in the Certificate in Digital Accessibility,

“This is probably the only certificate from a work training course that I actually want to have displayed somewhere at my desk!”

Register your interest in an upcoming course by contacting us at

Upcoming Events Green Calendar Icon Graphic

Perth Web Accessibility Camp

12th February, 2019
VisAbility, Perth
Register Here

W3C & ANU Future of the Web Roadshow

14th February, 2019
ANU House, Melbourne
Register Here

21st February, 2019
Sydney CBD, Sydney
Register Here

22nd February, 2019
Web Key IT Information Session
ANU, Canberra
Register Here

28th February, 2019
ANU, Canberra
Register Here

For more event information, click here

34th CSUN Assistive Technology Conference

11-15th March, 2019
Anaheim Marriott in Anaheim, USA

More information about CSUN here

16th International Web for All Conference

13-15th of May, 2019
San Francisco, USA

This year’s theme is "Personalization – Personalizing the Web".

Submissions for papers for the conference are due 27th of January, 2019. All topics related to web accessibility are welcome as are papers dealing with wider aspects of digital accessibility and universal access.

More information about W4A here

W4A is co-located with the 27th International World Wide Web Conference (WWW’19)

More information about WWW'19 here

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If you haven't already, take a look at our Facebook page for daily updates and some excellent accessibility articles and resources, there really is a lot on there. We also have a Twitter feed, as well as LinkedIn. All these links are below for future reference, so have a click around, and share this with your friends.

Please do remember to take a moment to look at our website and as always, we look forward to hearing your thoughts, comments and any feedback you may have!
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