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In the Spotlight:


Swiss Travel Pass Savings & Agent Rewards

This fall, travelers can enjoy the benefits of travel in Switzerland for less. Book them a 1st class Swiss Travel Pass for $50 savings with coupon code SWISSFALL50.

As a thank you, we’ll reward you with a $30 Amazon.com® Gift Card every time you book this deal, and you’ll also be automatically entered for a chance to win one of 10 (ten) $300 Amazon.com Gift Cards.

For travelers who are looking to get the most out of their Swiss travel experience, the Swiss Travel Pass is perfect! It is a part of the Swiss Travel System and includes extensive travel on trains, buses and boats. The pass also includes travel on scenic routes such as the Glacier Express, GoldenPass Line and Wilhelm Tell Express, public transportation in more than 75 Swiss cities, a 50% price reduction off most mountain railways, and free admission to more than 490 museums in Switzerland.

And remember! Children under 16 years old traveling with a parent travel free with a Swiss Family Card.

Don't wait, this offer is only valid until October 12, 2016!

Learn More or Book Today!

The Inside Track

Eurostar Check-in Location (Brussels Midi)

Effective through February 2017, a new temporary entrance for the Eurostar check-in at Brussels Midi station will be located at the end of the ‘Galerie du Midi / Zuidgallerij’ within the station, next to the Proximus Center.
 

Customer Care Center Hours

As a reminder, our Customer Care Center hours of operation have changed. New hours are: Monday through Friday, 9am to 7:30pm ET, and Saturdays from 9am - 5pm ET. 


How do I find the connections or “via” cities in a rail itinerary? Use the European Rail Planner Tool!

When searching for fares and schedules on https://agent.raileurope.com, you may get a response that the journey must be broken up into multiple single journeys with a suggested connecting city. When a connecting city isn’t offered, you may check schedules by using the European Rail Planner Tool. Let’s take Paris to Warsaw for example. By using the European Rail Planner Tool, you are able to choose the best route for your clients and apply that to Rail Europe’s agent site. All you need are the city pair(s), date(s), and time(s). In this case I see that the best itinerary is out of Paris Gare de Lyon via Zurich and Vienna to Warsaw’s central station. Save this link to your “Favorites” today!


Got Groups? Get Rail!

Rail Europe offers rates for groups of 10 or more on rail passes, point to point tickets, high-speed trains such as Eurostar and more. Group travelers will enjoy access to: 

  • High-speed trains (TGV, Eurostar, Thalys, AVE and others)
  • Rail passes for one or more countries
  • Scenic and overnight trains
  • Train charters and exclusive carriages
  • Catering on-board and luggage handling
  • Advanced reservations for seats, sleepers, and couchettes

Learn more about booking groups of 10 or more with Rail Europe, or request a quote today.

Train U

Rail Europe offers resources to aid travel agents in booking European rail. Become a European rail expert by taking our European TRAC® – The Rail Agent Course. Newly revised to include even more product information! Graduate with 16 points or higher and earn education credits through The Travel Institute (US) and ACTA (Canada). France TRAC® and Swiss TRAC® modules are available to you for continued education and also offer educational credits through The Travel Institute (US) and ACTA (Canada).

Ask an expert. Take a class – Rail Europe offers a multitude of live online training opportunities weekly!

Register for all online seminars here: Rail Europe Online Training. SECURE YOUR SEAT TODAY!

Want to know how to request a special meal on Eurostar? Interested in knowing if a train station has lockers or baggage consignment? Curious about booking horizons and seating configurations? Educational information on all product offered through Rail Europe can also be found exclusively on the Travel Agent Resources page of our travel agent website at http://agent.raileurope.com.

Master TRAC®, join a live online training and review Product Fact Sheets on the Travel Agent Resources page and you will become a European Rail Expert!

Need Assistance? Try Live Chat – just click on the Need Help icon!
Live Chat, when agents are available, can be found on almost every page of the Rail Europe Travel Agent Website. Live Chat agents can assist with general web navigation and product inquiries. Due to the nature of Rail Europe’s diverse product line, schedules and fares are not available through Live Chat. Bookings cannot be created or amended nor can payment be made through this communication channel. Live Chat is available Monday through Friday from 9am to 5pm CST. 

Be Sure To Check Out These Great Offers!

ENDING SOON! Eurail Global Pass Free Days Promotion

Free extra days! 2 days with a 15-day, 3 days with a 22-day and 5 days with a 1-month consecutive pass. Also available, free 1 day with a 5-day or 7-day within 1-month pass, and 2 days with a 10-day or 15-day within 2 months pass. Book by September 29, 2016. Book now!
 

ENDING SOON! Eurail Deal: A Free Day to Explore More

Travelers can enjoy an additional day of train travel absolutely free with the Eurail One Country Pass Free Day Promo. Book by September 29, 2016. Book now!
 

ENDING SOON! Eurail Select Pass Free Day Promo

Travelers get an extra day of train travel free with the Eurail Two, Three, or Four Country Select Pass Free Day Promo. Just book by September 29, 2016. Book now!
 

ENDING SOON! Special Offer: 7 Day German Rail Pass

Available for a limited time: A specially priced 7 day consecutive German Rail Pass. Just book by September 29, 2016. Book now!
 

Rail Europe Gift Cards!

Rail Europe is offering a Gift Card to share European travel and adventure. Just choose the amount, and give someone memories that will last a lifetime. Perfect gift for a recent graduate! Book now!
 

Exciting Activities Available!

Add value and convenience to your clients’ European vacation!  Choose from a wide selection of city tours, museum passes, exciting and unique excursions, and so much more. Check out Rail Europe’s Activities now!
 

Free Shipping

If your booking consists of $449 or more in rail products, you will receive FREE SHIPPING. Simply place your booking online and we'll take care of the shipping for you. Offer valid on UPS standard 2-3 day delivery. Book now!
 
TERMS & CONDITIONS:
Swiss Travel Pass Savings & Agent Rewards
From September 15 through 5:00 PM ET on October 12, 2016 enter coupon code SwissFall50 during checkout on delivery page to receive $50 off your booking of First Class Swiss Travel Pass or Swiss Travel Pass Flex, paper pass and e-passes. The Swiss Travel Pass is pre-validated, therefore travelers are required to provide the first date of travel on the pass. One coupon code per booking may be applied. Offer is limited to the first 200 bookings, or until the promotion’s end date of 5:00 PM ET on October 12, 2016, whichever comes first. Offer is subject to change or extension without notice at Rail Europe’s sole discretion. No adjustment can be made on prior purchases.

Eurail Global Pass Free Day Promotion
Bookings of a Eurail Global Pass Free Days Promotion made from July 1, 2016 through 5:00pm ET on September 29, 2016 will be eligible for the promotion. Offer is available for the 5 day within 1 month, 7 day within 1 month, 10 day within 2 months, 15 day within 2 months, 15 day continuous, 22 day continuous and 1 month continuous, first class Adult and first and second class Youth Passes. Offer is subject to change or extension without notice. No adjustments can be made on prior purchases. The Eurail Global Pass Free Days Promotion is non-refundable and non-exchangeable. In order for one or two children ages 4-11 to travel free with an adult using a Eurail Global Pass, the child pass or passes must be booked in conjunction with the adult rail pass.

Eurail One Country Pass: Free Day!
Bookings of a Eurail One Country Pass Free Day Promotion made from July 1, 2016 through 5:00pm ET on September 29, 2016 will be eligible for the promotion. Offer is subject to change or extension without notice. No adjustments can be made on prior purchases. The Eurail One Country Pass Free Days Promotion is non-refundable and non-exchangeable. In order for one or two children ages 4-11 to travel free with an adult using a Eurail One Country Pass, the child pass or passes must be booked in conjunction with the adult rail pass.

Eurail Select Pass Special: Free Extra Day of Travel
Bookings of a Eurail Select Pass Free Days Promotion made from July 1, 2016 through 5:00pm ET on September 29, 2016 will be eligible for the promotion. Offer is subject to change or extension without notice. No adjustments can be made on prior purchases. The Eurail Select Pass Free Days Promotion is non-refundable and non-exchangeable. In order for one or two children ages 4-11 to travel free with an adult using a Eurail Select Pass, the child pass or passes must be booked in conjunction with the adult rail pass.

Special Offer: 7 Day Consecutive German Rail Pass
The 7 Day Consecutive German Rail Pass Promo is available for booking from August 2, 2016 through 5:00pm ET on September 29, 2016. Valid for travel through October 31, 2016. All travel must be completed by 11:59 pm on October 31, 2016. Offer is available for the 7 day consecutive, first and second class Adult, Child, Youth and Twin Passes. Offer is subject to change or extension without notice at Rail Europe’s sole discretion. No adjustments can be made on prior purchases. The German Rail Pass Promo is non-refundable. The German Rail Pass Promo can be exchanged only for a regularly priced German Rail Pass of equal or higher value. The German Rail Pass Promo cannot be exchanged for another promotional rail pass. In order for one or two children ages 6-11 to travel free with an adult using a German Rail Pass Promo, the child pass or passes must be booked in conjunction with the adult rail pass.
 
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