VetHQ Newsletter
News and information for wellcare of our pets

East Coast Low

We have had a few technical issues with the newsletter this month. I apologise in the delay. It was meant to be published after the horrible weekend we had. Firstly a big congratulations to Albert the Labrador who after the roof was blown off the house and the ceiling fell in he managed to crawl under the dining table.  

Personally all i had to do was chop into small pieces a tree that fell over in the garden, and then I decided to go for a surf.  In the picture below – you can see the surfer off the point at Coogee in absolutely massive 12 foot + surf. I am the one….. ‘taking the photo’.

Bad weather, fireworks and lots of noise often create fear in pets and they may run away. For those of you not on facebook, last week we had the unfortunate experience of treating a stray cat for 48 hours before we could finally reunite her with her owner. Marsha the cat had a whole lot of pre-existing spinal issues that resulted more than likely in her being hit by a car and breaking her leg. The microchip details for Marsha were outdated which made it impossible for us to get  in contact with her owner. Luckily, for Marsha there are wonderful people out there like Chloe Thomas who brought her in to us so we could provide pain relief, supportive medication until her owner could be contacted. Due to all of Marsha’s pre-existing conditions unfortunately it was decided for her to go to heaven.
A microchip is the size of grain of rice and is placed under the skin at the back of the neck of our pets. Please make sure your details are up to date. The link for Change of owner/details link is here
  RIP Marsha
A Microchip (and some rice)


Grooming Availability - call now to reserve your salon experience 9326 1255

Mariko and her amazing team have a few appointments available every week. Please ring and make an appointment for your pet to be zhoozhed  (Can you believe I wrote zhoozhed – if you don’t know what it means type it into google)!


Wellness takes only 7 steps!


Eukanuba Veterinary diets no more!!!!


The food conglomerate Mars company who happen to own Whiskas, Royal Canin and Advance pet foods recently bought Eukanuba pet foods to become the world’s biggest supplier of pet food. But as all agribusiness goes, they have decided to stop producing one of my most preferred diets Eukanuba dermatosis.
After much discussion with many parties including other pet food companies and specialist veterinarians we have decided to recommend for all skin allergy cases Hill’s prescription J/D pet food. This food has the highest omega 6 to omega 3 Fatty Acid ratio and has all the research to show it is highly successful at treating inflammatory disease of the joints and the skin. It does contain chicken however, and what we know is that chicken allergy is about 30% of food allergies which in total is about 6%. Hence J/D diet will not be appropriate in about 1-2% of cases. If you find a problem we will obviously refund your food directly and discuss other options.
I can hear your ears burning to ask why you I don’t recommend one of the wonderfully marketed foods that contain only fish in the pet shops. After reading all the material available on some of these diets I came to the following conclusions:

  1. Pet shop diets have not been tested to ensure what they have on the list of ingredients is actually available to the pet. (ie it is fine to say protein 36% but in what form and can a dog or a cat utilise this protein)
  2. Pet shop diets often state that they exceed or meet AFFCO (feeding requirements for pets) standards but are not approved because they have not been tested. I personally like the ‘exceed’ comment. It’s the same as a drink driver “Sorry Officer, but its ok because I have exceeded the limit.” Exceeding limits are not always the best thing to do for our pets health.
  3. There has been no long term feed studies to indicate these foods sustain health in our pets.

Vet HQ recommends foods that meet AFFCO feeding standards. Most but not all of Hills, Eukanuba, Royal Canine and Advance pet foods do this. The rest DO NOT!



What do I feed my Rabbit?


Rabbits make great pets, but there is often confusion about what to feed and not feed rabbits. In order to understand their dietary requirements it is useful to know a little about rabbit anatomy;
Rabbits (like guinea pigs) are  ” fibrevores”, this makes them a herbivore where the diet is primarily “indigestible” fibre. We call this fibre indigestible because mammals like rabbits, cows, dogs and humans cannot digest it, however bacteria can. Herbivores that utilise these foods have a stomach and digestive tract arranged to support bacterial populations that can digest (ferment) the indigestible fibres for the mammal to absorb.
Rabbits are “hindgut” fermenters and have a 2 pass digestive tract. Hindgut fermenters means they digest the fibre in an organ called the caecum (in humans this is where the appendix is), and a two pass digestive tract describes how rabbit produce 2 different types of poo, the caecotrophs which are darker, softer, smellier and squidgy, they are nutrient rich due to the hind gut bacteria and are eaten directly from the anus, the second poos are the faeces, these are firm, light brown to grey in colour, dry and nutritionally empty.
Rabbits thrive in low nutrient environments, eating the most fibrous and difficult to digest foods. In the home this makes them very susceptible to obesity, dental disease and digestive disorders when they are fed high calorie, high nutrient foods like cereals, fruits and non-leafy vegetables.

The single most important thing to feed you rabbit is grass based hay, and lots of it, they need all that fibre to keep their teeth nice and trim and their digestive tracts balanced and active. Alfalfa hays are less ideal due to their high protein and Calcium content.
Next to Hay there is the fresh greens, good examples are grass, dandelion, green leafy vegetable such as bok choi, kale, cabbage, carrot tops, endive, radiccio, and other greens that are fibrous, dark and tough, avoid the lighter weaker leafs like iceberg lettuce.
Finally as a special treat a small amount of a sweet vegetable or fruit can be used, such as carrot, capsicum, apple, etc. These should not make up a significant portion of the rabbits diet, just as cookies and cake should not make a significant portion of our diets!

In regards to rabbit food, or rabbit nuggets, most rabbits do not require this at all, they can have a use in pregnant or lactating does, young weaning kits, or sick rabbits that need a calorie boost, but for otherwise healthy adult rabbits they are usually not needed and will contribute to obesity.

Dr Tony

The Perils of Windy, Rainy Weather


With the dreaded “East Coast Low” making headlines in the media; do we need to be worried about anything in our pets?
Wet weather can mean constantly wet feet and damp tummies. This predisposes to dermatitis between the toes- also known as interdigital dermatitis. The symptoms that are seen include excessive  licking or chewing of the feet, staining of the coat a reddish colour, smelly feet and pain or lameness.

There are many causes of this dermatitis and a visit to the Vet can allow us to check the skin for infections (yeast, bacteria or mites) or allergies.
Prevention of problem: wash the feet in medicated shampoo ( the right type to use may vary on the cause) and dry well after every walk.
Ears are the other part that can suffer from wet weather. Dogs predisposed to ear infections are particularly sensitive  to developing yeast or bacterial overloads. The clinical signs may be an increase in redness to the ear flap, increased smell, head shaking or head tilt. Dogs with upright ears may have lopsided ears. A visit to Vet HQ will enable a vet to check the ears for foreign bodies (eg grass seeds) , diagnose the cause (yeast vs bacteria vs mites) and clean and flush the ears before starting treatment.
With rain and storms, there is often wind and thunder. Dogs and cats can easily develop association between all these weather events. Some pets fearful of thunder, may start to develop fear of rain and wind by association. If your pet has a thunderstorm phobia they may start to pant and appear anxious as the storm gets closer, or the rain louder. Ideally in these situations a behaviour management plan may be required to teach your pet how to cope. Please come in and discuss this with our vets.

Dr Caryn

The importance of insurance and advanced imaging.


My dog Bertie, a gorgeous 6year old Flat Coated Retriever, who lives in the UK with my parents had an unfortunate turn of events last month when he was bitten by an Adder (the only venomous snake in the UK!). He was treated at our local vet but never made any improvement, after 3 days he started to develop neurological symptoms (he kept walking in circles to the right and had a head tilt). Our local vets were confused, the snake bite has no known neurological effects. Despite not being insured, we decided to send him to a referral centre for advanced imaging of the brain (an MRI) to find out what was happening. Unfortunately for our gorgeous boy, 2 large brain tumours were discovered on the MRI- and they were both aggressive (very fast growing with swelling around them). We decided to euthanase him based on the poor prognosis. He was always a very happy and active dog, right up until last week. We were certainly very glad we sent him for that MRI or we would have never have known what was truly wrong with him and would have always wondered if there was anything else we could have done for him…
If you have any questions about insurance read the following links on our website or contact us directly.
RIP Bertie, we’re going to miss you.

Dr Troy


Ask VetHQ the way

June 2016

Vet HQ
389 New South Head Rd
Double Bay
NSW  2028
P: 93261255
F: 93261266
F: Vet HQ Double Bay
F: Vet HQ Dog Day Care
You Tube: Vet HQ
Instagram: Vet HQ
Our Values:
1.      Together we are more successful
2.      We care - every time-all the time
3.      We do the best we can
4.      We communicate directly, honestly and empathetically
5.      We are responsible and we are the solution
Our Purpose:
To provide the highest quality pet care and be an integral link between you and your pet
Our Guarantee:
No one will work harder to look after your pets
Our Vets:
Dr Geoff Golovsky
Interests: Surgery, Oncology, Talking (as much as you want)
Dr Caryn Wun
Interests: Internal Medicine, Diagnostic Imaging (xray/ultrasound), Behaviour
Dr Tammy Poon (currently on Mat leave) BVSc
Interests: Surgery, Dermatology, Cardiorespiratory disease
Dr Nicky Goldberg
Interests: Surgery, Dermatology, Dentistry
Dr Tony Knapp BSc (hons), BVSc, MRCVS
Interests: Cat Medicine and soft tissue surgery
Dr Troy Jackson BSc(hons), BVetMed(hons) MRCVS
Interests: internal medicine, ophthalmology, and emergency and critical care
Dr Julie Ashton BSc (hons), BVSc, MRCVS, MANZCVS (behavior)
Interests:  Behaviour
Our Nurses:
Kate Fahy VN Head Nurse
Jenna JJ Luskey VN
Client Services Nurse
Astrid Jeffs Senior VN
Kristina Karlson VN
Ashley Pronyk VN
Mariko Shimizu VN
Amy Butler VN
Tessa Carroll VN
Our Trainee Nurses:
Elle Wright Trainee VN
Our Animal Attendants:
Ainslie Maher
Kristie Ashworth
Jessica Brogna
Our Reception Team:
Sasha McJury Senior Receptionist
Jen Dodd Senior Receptionist
Elle Wright Trainee VN
Michelle Minter VN
Our Dog Stylists:
Mariko Shimizu VN and Groomer
Amy Butler VN
Kaye Tam
Anna Maltseva BVSc
Our Vet students:
Talia Jacobs
India De Bres
Rob Lea
Business Manager:
Alyssa Carter
Hospital Hours:
7.30am-7pm Mon-Fri
9am-1pm Sat
10am-1pm Sun
Consultation by appointment
Emergency till 11pm (Mon-Fri)
P: 0434635226
After Hours:
For emergencies after 11pm and on weekends out of hours please contact:
East Side Veterinary Emergency
10 Newcastle Street Rose Bay
P: 1300792802
Or North Shore Vet Specialists
64 Atchison St Crows Nest
P: 94364884

Copyright © *|2013|* *|VetHQ|*, All rights reserved.
Our mailing address is: