New-look community newsletter: spotlight on the Student Rights Service at CLWHV.
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Supporting students and parents

Community Pānui 

July - October 2016

Ngā mihi nui ki a koutou katoa. Our new-look pānui profile some of the many services we provide. This time, the spotlight is on our Student Rights Service (SRS) which has been supporting students and their parents since 1998.
The Student Rights Service (SRS)

New Zealand kids deserve a great school experience. We need to make sure our kids are in school, we need to keep them there and we need make sure that our schools are positive, progressive learning environments.

The SRS is a free, Aotearoa-wide phone service for parents and students who need information about and help with a wide range of issues in the school system (0800 499 488).

The SRS is all about empowering you to know what your rights are in the education system. We are here to support you - just call! 
In 2016, SRS has already helped over 300 callers with more than 450 issues.
When callers have had issues with suspensions, stand-downs, special education needs, fees, punishments and bullying, we have been on the other end of the phone,
ready to help. 
Our SRS team

The SRS is run by our star coordinator, Amelia Jeffares, with the help of 15-20 dedicated law student volunteers from the Wellington Community Justice Project. This partnership has been running effectively since 2013.

Our legally trained volunteers respond to calls left by clients twice a day from Monday to Friday. This is possible thanks to the Ministry of Education who have fully funded the SRS since 2015.
"I heard about SRS through the Wellington Community Justice Project and couldn't wait to help out real people with real Dolores Umbridge and Miss Trunchbull-esque problems."
- Jaini Patel, volunteer since 2013 (R)
"As law students we have been given an opportunity to learn skills and knowledge that have the ability to help people. If you have the skills to help people, then why not give back to the community in whatever way you can?"
- Sophie Wynn, volunteer since 2016 (L)

Client stories

SRS helps clients with a whole range of challenging issues such as:
A student who was caught skipping class was subjected to an in-school suspension where she was isolated in a "withdrawal room" for 5 school days.
A 17 year old stepped in when his little brother was being beaten up on the school bus and the principal tried to ban him from the bus for the rest of the year.
Social media
A 13 year old was told by the principal to delete his Facebook account after his friend used it to bully another student during the school holidays.

Human rights
A student was denied enrolment into a co-ed school due to being transgendered.

Problems at School is the brand new, updated version of Schools and the Right to Discipline, our established source of practical and reliable information about legal issues in New Zealand’s schools.
The book provides students, parents and advocates with knowledge about their options when facing any problems they might have at school, such as suspensions, stand-downs, truancy, bullying, fees and special education needs.
  • Free for students and parents
  • $15.00 for non-profits and community groups
  • $30.00 for government and commercial agencies
  • Will be available free online in November, watch this space!
Click here to order your copy.

CLWHV will be having an official launch for Problems at School later in the year - watch this space for more news...

Don't go broke this Christmas! Come and learn about keeping in the black, what to do if you're in debt and how to assert your consumer rights.

Consumer rights and debt problems
Thurs 24 November
Click here to register

Find up what law changes are coming up here
Copyright © 2016 Community Law Wellington and Hutt Valley, All rights reserved.

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