ATHS - TWIT 98 - May 21 2020
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This Week in Telehealth
This Week in Telehealth - Issue 98
ATHS Membership - Please Consider Joining
Covid-19 has created a significant shift in the way the wider community views telehealth. As such, we need our members now more than ever. Please consider renewing your membership to remain a financial member of our society here.
Centre for Online Health In partnership with the Australasian Telehealth Society
Zoom Webinar - Telehealth Etiquette: Communication Techniques to Optimise Video Consultations
DATE:                  Wednesday, 3 June 2020
TIME:                   12:30pm - 1:00pm (Seminar Presentation)
                           1:00pm - 1:20pm (Panel Discussion)

Please note this meeting is a ZOOM ONLY WEBINAR.Participants are encouraged to send their questions to and the panel members will do their best to address these.


Helen Haydon is a Postdoctoral Research Fellow, Telehealth Consultant
and Registered Psychologist working across a range of telehealth
projects in both the research and consultancy arms of the Centre for
Online Health, CHSR. She is particularly interested in using health
technology to promote quality end-of-life care. Helen has presented
numerous telehealth workshops for a range of audiences.  In this forum,
Helen will address some of the more common concerns that people have
with communicating via telehealth (e.g. rapport building, clinical
confidentiality) by presenting evidence-based information on telehealth
etiquette. She will discuss simple techniques that optimise effective
communication and lead to a strong therapeutic alliance.

- Mrs Lisa Garner, Telehealth Service Manager, Centre for Online Health,
- Dr Annie Banbury, Telehealth Research Officer, Centre for Online Health,
- Dr Helen Haydon, Postdoctoral Research Fellow, Telehealth Consultant,
Centre for Online Health, CHSR
- Associate Prof Liam Caffery, Telehealth Technology Director, Centre for
Online Health
- Ms Jackie Plunkett, President, ATHS
- Prof Anthony Smith, Director, Centre for Online Health, CHSR (Webinar

Connect using the following link:

Event link:
News From ATHS Corporate Member

Expression of interest for a project on the frontline expertise and experience in Telehealth.

The project will aim to understand and explore:

1) the experience of delivering/supporting a telehealth service or product

2) in a front line role, or direct to consumer/patient context

3) where there is a need for adaptation, either personal, or behavioural, to support success with the service or product

The project will consist of a short survey, and possibly a discussion forum to follow. The project will aim to begin in July 2020. Please advise if you would like to partake by the end of Friday 6th June 2020.

The purpose of the project is to explore the frontline role and potentially inform developing teams on the expectations and realities of delivering telehealth solutions and services."

If this applies to you/your role and you are interested in taking part, or even any possible future research projects from this, please contact Dr Sophie Brice at, stating your role, if you are working with a product or service with a brief description of how your role entails assisting a patient or customer with any adaptations, and how long you have been in that role.

With the recent pandemic, though unfortunate, has changed the way we look at telehealth here in Australia.  
More than ever before, telehealth is at the forefront of changing the way Doctors and patients interact with each other in hope this becomes a norm. International standardisation defines Telehealth as the ‘use of telecommunication techniques for the purpose of providing telemedicine, medical education, and health education over a distance’, while drawing a distinction between this and telemedicine, which is defined as the ‘use of advanced telecommunication technologies to exchange health information and provide health care services across geographic, time, social and cultural barriers’. Here at SmartCareDoc, we believe it’s the same thing - telecommunications is now available on so many devices, that before you know it, patients will feel comfortable having a video consultation with their Doctor via their Smartwatch as well.

Smartcaredoc was launched in March 2020 after its long time success in the US. SCD is a telehealth App that is available on both iTunes and Google play. COVID19 has created a significant shift in the way the wider community views telehealth and so we wanted to be a part of something that would make a difference to all Australians.
The Aboriginal Medical Services Alliance Northern Territory is the peak body for Aboriginal Community Controlled Health Services (ACCHS) in the NT and advocates for equity in health, focusing on supporting the provision of high quality comprehensive primary health care services for Aboriginal communities

AMSANT has a proud tradition of over 15 years working in the digital health space. This is as a result of our membership being early adopters of technology where it can demonstrate improvements to best practice health care delivery. We ensure that we share the lessons learned on our journey with key primary health care stakeholders.

We are currently engaged in the development of an NT Tri-Service 5 Year Digital Vision within the framework of the Australian Digital Health Agencies Nation Digital Health Strategy to ensure digital health remains focussed on people and processes and not just technology.

AMSANT sees telehealth as one of a number of pillars that can further the delivery of primary health care. It is not without its challenges especially within the communications technology environment of remote settings. There is also the support required to provide easy to use solutions to clinicians allowing them to integrate telehealth seamlessly into current clinical best practice.
More info here 

We understand there is concern around the spread and impact of COVID-19, but we're here to support you by helping to monitor and manage staff and client health remotely.
You can help your staff and clients screen for COVID-19 remotely by utilising our free Screening Tool, supported by our Connected Health system. This tool takes participants through a series of health interview questions developed in accordance with WHO guidelines and clinical advice.
We can also discuss optional solutions including comprehensive reporting, health advice and points of escalation to our Clinical Team.

With this in place, you'll be better prepared to identify and respond to potential health risks quickly and effectively.
Application period for an international master in digital health at DIT-ECRI open until mid-July 
The Master of Science in Medical Informatics (MMI) at the Deggendorf University of Applied Sciences (DIT) in Bavaria, Germany is now accepting applications for entry in October 2020.
"An innovative, uniquely interdisciplinary, international and multicultural study program focusing on Digital Health, taught exclusively in English with no tuition fees*, offers excellent and motivated graduates of biomedical and computer science disciplines from around the world, an exclusive opportunity to immerse in a highly professional and dynamic, diverse and multicultural, hard-working and proactive Digital Health community right in the center of Europe, with unparalleled possibilities for studying, researching and networking, and excellent career prospects, - an opportunity to specialize in a field that is revolutionizing healthcare, medicine, and the entire society."

Deadline: July 15, 2020
The Medical Society (South Africa) launches telehealth app 
The Medical Society's TeleHealth department offers affordable primary health care services to its members telephonically and are soon launching an app that allows medical professionals to diagnose patients by means of digital based portals: The Medical Society Plus.
The Medical Society app will benchmark remote consultations in the primary healthcare sphere in South Africa.  This development shows the use of digital technologies for health in ways that facilitate access to care and service delivery, improve effectiveness and efficiency, and promote accountability.
The ATHS invites all of it's financial members to share their news with our network of telehealth professionals.  We believe that sharing articles and information about your work can be of value to our network.

Feel free to send any such content, and any questions, to
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