During the week we received a call from Andrew* asking our advice about his regular prescription, which had just been cut back by his GP. Until recently he had been prescribed four pairs of medical socks to help alleviate the pain of his leg ulcers but then, during an appointment with his GP, for no apparent reason he was told he would now only be prescribed one pair.
Andrew was quite surprised and very annoyed. Clearly, in terms of laundry and basic hygiene, having just one pair of socks is not practical. He did find out how much they cost over the counter but, at £80 per pair, they were way out of his price range.
Firstly, we suggested to Andrew that he asked the GP why his prescription had been reduced and that, if he was told it was for budget reasons, he should contact his Clinical Commissioning Group (CCG) to see if they were able to help him.
We also alerted Andrew to Turn2us, an organisation that provides information and support about welfare benefits and charitable grants, as it is may be possible for him to apply to them for a grant for additional pairs of socks.
Finally, we advised Andrew that there might be a condition specific charity specialising in his condition that may be able to help him. We told him how to search for these charities on the internet.
*Name changed to protect privacy
If you would like more information on Turn2us and the work they do, you can visit their website here.