CLASS Security: CLASS in the click of a button

Dear CLASS User

Right now, our friendly ICT team are working with Centres to ensure your CLASS database has the very best security. The information at your Centre is very sensitive and we take protecting it very seriously.

We are here to help your Centre transition to the new MFA Security. Once enough Centres have the new and improved MFA system, we can roll out the new CLASS security to keep the sector’s information safe.

Watch how to set up MFA via this simple training video
We are here to help

Please reach out to us if you’re yet to set up MFA by:

  • Simply booking a time to work one-on-one with our team here
  • Emailing us at the Helpdesk with any queries
  • Calling us on 1300 494 498 and we can help you set it up.

The sooner all Centres are on board, the sooner we can make the change and provide you with improved security and better staff access. At this time, we can’t give you a firm date for the cutover as we need to ensure no one loses access to CLASS.

Once we have every Centre ready to go, we’ll give at least two weeks' notice before the cutover happens. So, there won’t be any surprises when the change comes into effect.

If you have any questions or concerns at all, simply reach out! We are here to help.

Kind regards

The CLCs Australia ICT Team

Need help?
Email CLASS Helpdesk:
Please include a description of your problem and your name, Centre, state and contact details, so we can get back to you.
User Manual Helpdesk Portal Training schedule
Emergence Webinars Data Consistency Guide Reporting & accountability


Community Legal Centres Australia acknowledges the traditional owners of the lands across Australia and particularly the Gadigal people of the Eora Nation, traditional owners of the land on which
our office is situated. We pay deep respect to Elders past, present and emerging. 

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