Protecting Your Online Security
A phishing scam is when a malicious email targets people by pretending to be from a legitimate company, like a bank, to gain sensitive information such as login credentials.
Check for malware. Firstly, you should check that malware has not been installed on your computer. You can do this by ensuring you have the latest security software. Update your anti-malware (anti-virus, anti-spyware) and run a full scan on your computer.
Make sure you get your anti-malware from a reputable source. Sometimes what can look like genuine software is actually malware in disguise. Malware is one of the easiest ways for hackers to get access to your device, so it’s important to take this seriously.
Reset your password. We strongly encourage you to change your password regularly. We recommend using a different password for different applications and turning off your password autosave.
Do not share your password. To keep yourself safe online, do not share your password with anyone. There is no need to share login details.
Be wary of suspicious emails. If you receive a branded email that is unusual or doesn’t look quite right, make sure you:
Do not click on any link or attachment contained in the email.
Do not reply to the email.
Delete the email |