U.S. Department of Housing and Urban Development HUD Exchange Mailing List

HEROS FAQs Available on the HUD Exchange

HUD Environmental Review Online System (HEROS) Frequently Asked Questions (FAQs) are now available on the HUD Exchange. FAQs provide guidance on commonly asked questions.

View the FAQs on the HEROS FAQs page.

FAQ topics addressed include:
  • General Information
  • User Access and Roles
  • Navigation
  • Setting Up a Review
  • Related Laws and Authorities
  • Posting and Finalizing Reviews
  • Tiered Reviews
If you have a question that is not answered by the existing FAQs, please submit a request to the HUD Exchange Ask A Question (AAQ) portal. On Step 2 of the question submission process, select “Environmental Review and HEROS” under “My question is related to”.

The HEROS resources pages on the HUD Exchange provide guidance and tools on using the online system and contain HUD’s environmental review records.

Visit the HUD Exchange at https://www.hudexchange.info
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