Questions about the CoC Program Competition must be submitted to the appropriate HUD.gov email address, as follows:
- email@example.com for questions about the NOFO, competition, and applications.
- firstname.lastname@example.org for questions about e-snaps technical issues, including creating an individual user profile, lockouts/password resets, requesting access to a CoC’s or project applicant’s e-snaps account, navigating e-snaps, updating the Applicant Profile, identifying the funding opportunity, creating a project, and accessing the application on the Submissions screen.
Thursday, November 11, 2021, is a federal holiday. Questions submitted on November 11, 2021, will be addressed Friday, November 12, 2021.
Note: Questions about policy and program implementation should continue to be submitted to the HUD Exchange Ask A Question (AAQ) portal. In Step 2 of the question submission process, select “CoC Program” from the “My question is related to” drop down list. Do not submit Competition questions or questions about e-snaps to the CoC Program AAQ.