HUD is excited to announce eight brief videos to assist Continuum of Care (CoC) leaders, System Administrators, and other community stakeholders in understanding the system performance measures and facilitate conversations about how to effectively use the HUD-required system performance measures. Each video provides a detailed description of the purpose of the measure, an illustrated depiction of how the measure is calculated, and some considerations for how the results can be used locally to inform system planning.
View the videos on the HUD Exchange
- Introductory video
- Measure 1: Length of Time Persons Remain Homeless
- Measure 2: The Extent to which Persons who Exit Homelessness to Permanent Housing Destinations Return to Homelessness
- Measure 3: Number of Homeless Persons
- Measure 4: Employment and Income Growth for Homeless Persons in CoC Program-funded Projects
- Measure 5: Number of Persons who Become Homeless for the First Time
- Measure 6: Homelessness Prevention and Housing Placement of Persons Defined by Category 3 of HUD’s Homeless Definition in CoC Program-funded Projects
- Measure 7: Successful Placement from Street Outreach and Successful Placement in Retention of Permanent Housing
System performance measurement is a central component of each community’s efforts to improve their homeless response systems and effectively use their resources to prevent and end homelessness in their area. HUD expects communities to adopt and incorporate system performance measurement as a regular part of how they operate their Continuums of Care (CoCs).
HUD will use system performance measures as selection criteria for the CoC Program Competition. This data will provide a wealth of information for the current state of the community’s homeless response system. HUD encourages communities to consider how best to use their performance data to identify areas of improvement and ways to improve their homelessness efforts. Communities should consider how to evaluate their system performance in response to local needs. Communities should also feel empowered to develop additional system performance measures that they believe will inform their decisions to better assist individuals and families experiencing homelessness in their area.
System Performance Measures Resources
Over the last year, HUD has published resources on the System Performance Measures page on the HUD Exchange. The measures described in these materials will become the foundation of HUD’s evaluation of Continuums of Care (CoCs).
HUD expects HMIS software vendors to have completed programming of system performance reports in HMIS by January 2016. Additional guidance related to the use and submission of system performance results will become available in the coming months.
Questions about System Performance Measures?
If you have questions about the system performance measures, please submit them through the HUD Exchange Ask a Question (AAQ) portal. On Step 2 of the question submission process, select “Continuum of Care Program” in the “My question is related to” dropdown.