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HOPWA Confidentiality User Guide

HOPWA Grantees and Project Sponsors,

It is my pleasure to present you with access to HUD’s Office of HIV/AIDS Housing’s newly published HOPWA Confidentiality User Guide. Protection of client confidentiality is a critical component in the provision of both supportive housing and case management for persons living with HIV/AIDS (PLWHA). Fear of unauthorized or inadvertent disclosure often prevents individuals living with HIV from accessing HIV-related information and services for fear of discrimination, harassment, or victimization should one’s HIV status become disclosed. All organizations funded under HUD's Housing Opportunities for Persons with AIDS (HOPWA) program must develop, and carefully implement confidentiality procedures to protect the identity of individuals who inquire about and/or receive HOPWA services.

This user guide provides information on maintaining confidentiality for HOPWA providers of all types – including grantees, project sponsors, subcontractors, and subrecipients – in all the roles they may serve – including program administrators, managers, front-line staff, and monitors. The purpose of the guide is to help HOPWA providers sort through the questions that arise when protecting confidential client information. The guide presents various “best practices” outlining suggested steps that HOPWA providers can take to protect client information. A checklist is included as an Appendix and provides a quick reference for implementing confidentiality practices.

If you have any questions regarding this guide you may contact Benjamin Ayers Community Planning and Development Specialist at 202-402-2201 or Benjamin.L.Ayers@hud.gov

Thank you for your continued dedication to serving HOPWA beneficiaries.

William Rudy
Acting Director

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