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Requesting Technical Assistance for the Continuum of Care (CoC) Program, Emergency Solutions Grants (ESG) Program, and Homeless Management Information Systems (HMIS)

CPD now has two ways to access technical assistance (TA) to help you manage your CoC Program, ESG Program, and HMIS projects through the OneCPD Resource Exchange.
  1. Ask A Question” provides simple and quick access to answers related to any aspect of your CoC project administration and implementation. Grantees and project sponsors can submit questions directly at OneCPD Ask A Question. While response times vary due to volume and the nature of the specific question asked, most questions are answered within a week.
  2. Request Technical Assistance” provides access to on-call TA and on-site TA. HUD first addresses all TA requests via on-call TA, which provides up to 16 hours of remote TA to address program and project management issues.

    If TA resources are available, HUD can provide on-site TA for complex project or management issues. To be eligible for on-site TA, the request must meet HUD priorities. For CoCs, these priorities include coordinated assessment/systems mapping, CoC governance and structure, systems analysis, performance measurement, HMIS, and troubled projects. HUD will only provide on-site TA for the Continuum of Care program if the requesting CoC undertook the CoC Checkup and assigned itself a preliminary self-assessment rating.

    Submit your TA request through the OneCPD TA Portal. Grantees should work in partnership with project sponsors to coordinate project sponsor TA requests.

    Note: You must have a OneCPD account in order to submit a TA request. To create an account, click on “Create Account” on the OneCPD login page.

Visit the OneCPD Resource Exchange at https://www.onecpd.info
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