eCart Frequently Asked Questions (FAQs)
Frequently Asked Questions (FAQs) are now posted on the HUD Exchange to help clarify:
- General reporting requirements for ESG recipients and subrecipients;
- Specific guidance applicable to subrecipients using Homeless Management Information Systems (HMIS) comparable databases;
- How to use and submit the ESG-CAPER Annual Reporting Tool (eCart); and
- Subrecipient Comma Separated Value (CSV) export process.
eCart CSV Export Reference Sheet for ESG Subrecipients
HUD has also posted a reference sheet for ESG subrecipients to assist them in better understanding the CSV export process for eCart. This resource takes subrecipients through each step, following the flow of data from HMIS through the submission of data to their ESG recipients.
Other eCart Materials
ESG recipients and subrecipients are also encouraged to reference the following eCart resources:
If you have questions about eCart, please submit them through the HUD Exchange Ask a Question (AAQ) portal. To submit a question to the ESG AAQ portal, select “ESG” in the “My question is related to” drop down list on Step 2 of the question submission process and include “eCart” in the subject line for your question.