View this email in your browser

Planning & Development

Our mission: To plan and enable building a great Calgary

Calgary is a great place to make a living and a life. Planning & Development continues to support our local economy and the aspirations of landowners by processing planning applications and building permits. We've remained open for business throughout the pandemic, with a continued focus on providing great service for our customers and building great communities together.
We’re on Twitter! The City of Calgary’s Planning & Development department joined Twitter as another channel to showcase the planning work we do in Calgary and give the opportunity for more conversation about how we plan and enable building a great city. It’s a place where we want to bring the “social” back into social media so we can engage with more audiences about what makes our city awesome now and what we need to do to keep it successful in the future. Come join the conversation @yycplan!


Improvements to Building Permit approvals process underway with more to come

Calgary Building Services is taking steps to expedite the Building Permit approvals process for commercial multi-family buildings, to save applicants time and effort.

Our first step is conducting a quality and completeness check when an application is submitted. Safety Codes Officers will review the application to ensure all the necessary documents and information are included. In effect, this will clarify the requirements up front and help reduce the number of resubmissions and expedite the process as applications move through the process.

For information regarding complete application requirement lists, please visit the following sections on the Building and Developments lists and forms webpage:
  • Building Permit
  • Commercial, Industrial and Multi-Family
Further improvements are planned to achieve our service improvement goals. Over the coming months, we’ll be enhancing our web content and creating new educational materials. We’ll keep you informed throughout the process. 


New file format requirements coming for Construction Drawing Packages

The Public Infrastructure team is enhancing our digital infrastructure as we plan and prepare for Calgary’s future. In alignment with this project, we are transitioning to a new mark-up tool for reviewing applications, starting with Construction Drawing Package submissions.

As of Jan. 1, 2022, Construction Drawing Packages will be circulated as PDF documents. Any documents submitted in a DWF format will be converted to PDF format until Dec. 31. We kindly ask all consultants to submit their Construction Drawing documents as PDFs starting Jan. 1, 2022. If you have questions, please email us at


Review process for multi-disciplinary applications changing to better serve customers

The Development Approvals team has been on a journey of intentional change over the past 18 months, in terms of both our focus and how we manage our business. We’ve advanced our understanding of what drives our business, streamlined efficiencies, and continued to make life better for Calgarians through our approvals work.

We’re currently undergoing changes to our approvals process and shifting operations towards a two-generalist model for application reviews. Our generalists will work with customers from a multi-disciplinary perspective, integrating the expertise from Planning, Development Engineering, Parks and Transportation to deliver great planning outcomes supported by innovative engineering solutions.

These improvements strengthen Calgary’s reputation as a great place to invest by driving excellence in service delivery across the land development continuum.

Throughout our transition we remain committed to providing you with a great customer experience and we appreciate your patience as we learn and grow. For more information, visit


Engagement starts on next stages for two local area plans

We’re excited to be connecting again after an extended pause due to the pandemic and conversations about the Guide for Local Area Planning.

Through this next phase of engagement, we’re looking to validate the draft Chapter 1 content created for the Westbrook Communities and Heritage Communities local area plans based on what we heard through the initial engagement that took place from fall 2019 to spring 2020. These first chapters outline the area's rich history (PAST), the area as it exists today (PRESENT), and the vision for the area and core values that support the vision (FUTURE).

This fall we’ve been engaging with local community associations, the Westbrook and Heritage Communities Working Groups, development industry representatives and local landowners.

Opportunities for public input opened Nov. 22 and will continue through to Jan 4, 2022. Get involved at a time and in a way that works for you.

Westbrook Communities engagement 

Heritage Communities engagement


Support local by (re)discovering Calgary’s business improvement areas

Black Friday is a common kick start to the holiday shopping season and this year, Mayor Jyoti Gondek took to local shops to highlight the Support Local campaign.

The Mayor visited several local businesses in the Inglewood Business Improvement Area (BIA). From roller skates to Indigenous art to one-of-a-kind couture and local books, the visit highlighted the diversity and uniqueness offered in each of Calgary’s 15 BIAs.

In fact, a good resource for holiday shoppers is The City’s BIA directory. Each BIA has a web presence providing a neighbourhood-focused variety of shopping and service amenities.

Independent online directories and portals, one example being, provide additional choice for those looking local.

Apart from the holiday season, it’s important for Calgarians to support local businesses year-round to help them thrive and grow. From the vendor side, businesses that source locally get surety of supply and contribute to a healthy economic cycle.

The City provides free resources to businesses at And when you discover great finds, share them with the tag #SupportLocalYYC.
Since March 2020, we've created a number of fee relief measures and process changes to support our business and industry customers during these challenging times. For a complete list of Planning & Development service changes, visit
Visit our online Development Map to find developments of interest, stay up-to-date on the status of applications and submit your comments directly to the file manager.
Join our Business Perspectives Panel to help shape City programs and services directly impacting local businesses. Contact us at to learn more.
If you've received this newsletter from a friend or colleague, subscribe to receive future editions directly and in real time. Already subscribed and want to change your settings? You can
update your preferences or unsubscribe from this newsletter.
Copyright © 2021 City of Calgary - Planning & Development, All rights reserved.

Our mailing address is: