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APRIL 2022 NEWSLETTER

Planning & Development

Our mission: To plan and enable building a great Calgary

Calgary is a great place to make a living and a life. Planning & Development continues to support our local economy and the aspirations of landowners by processing planning applications and building permits. We've remained open for business throughout the pandemic, with a continued focus on providing great service for our customers and building great communities together.
We’re on Twitter! The City of Calgary’s Planning & Development department joined Twitter as another channel to showcase the planning work we do in Calgary and give the opportunity for more conversation about how we plan and enable building a great city. It’s a place where we're bringing the “social” back so we can engage with more audiences about what makes our city awesome now and in the future. Come join the conversation @yycplan!

CUSTOMER SERVICE

Increased industry activity keeps PD services in high demand

A snapshot of the first quarter (Q1) 2022 stats vs. Q1 2021 tells a positive story for Calgary’s planning and development industry. Together we:

  • Achieved occupancy on more than 2,500 housing units.
  • Completed 8% more trade and development inspections compared to Q1 2021 (45,622 vs. 42,286), up 2% compared to the previous five-year Q1 average (44,919).
  • Received 22% more applications for single and semi-detached homes this quarter (1,558 compared to 1,280 in Q1 2021), up 67% over the previous five-year Q1 average.
  • Recorded a building permit value increase of 2% this quarter ($1.42B vs. $1.39B in Q1 2021), up 47% over previous five-year Q1 average ($965M).
  • Received 13% more industrial, commercial, and institutional project applications this quarter compared to Q1 2021 (834 vs. 739), up 15% over the previous five-year Q1 average (726).
  • Received 20% more development permit applications for class 2 home occupations this quarter (183 vs. 152 in Q1 2021), up 32% compared to the previous five-year Q1 average (139). 
  • Received 91% more relaxation applications on existing structures compared with Q1 2021 (314 vs. 164), up 72% over the previous five-year Q1 average (183).  

The upward trends are expected to continue.


CUSTOMER SERVICE

New hub created for development and building professionals

We’ve curated an online environment to help you plan with The City more quickly and easily. The Development and Building Professionals Hub streamlines access to applications, tools, resources and information specific to developing and building in Calgary.

The hub is divided into areas our customers most often visit for their planning needs:
  • Applications – Find applications, guides and criteria, and process overview.
  • Development Map – Provides details on proposed development or land use redesignation permit applications submitted to The City. Citizens and circulation referees can also make comments on development matters through this tool.
  • MyProperty Map – This tool shows ward, community and building information on any property in Calgary, including land use designations and redesignations.
  • Legal, Bylaws and Policies – Find legal agreements and the latest versions of the Land Use Bylaw and other policies.
  • About Planning and Development – Find information on public hearings, the Calgary Planning Commission meeting agendas, and the Planning & Development Accountability Plan.
We’ll continue evolving the space to best serve our industry customers. Your suggestions are welcome at approvals@calgary.ca. Get exploring

CUSTOMER SERVICE

CMF and Demolition inspection bookings now available online

Starting this month, contractors are encouraged to book their Commercial Multi-Family (CMF) and Demolition inspections through the online Inspection Booking system.
 
This marks the third phase of our work toward providing online booking services for all safety and permit inspections. Online booking makes it easy for customers to view available dates and times, and then book, reschedule or cancel as needed with the simple click of a button.
 
Please note that a myID business account is required to access the service. Contractors who don’t yet have one can sign up online or contact the Planning Service Centre at 403-268-5311. Anyone experiencing issues using the Inspection Booking system is encouraged to call our Technical Assistance Centre at 311.
 
For more information about inspections and bookings, visit our building inspections page.

COLLABORATION

Get involved in local area plans for Riley, Greater Forest Lawn communities

Together we’re working to create local area plans (LAPs) to help guide future change, growth and redevelopment in the Riley Communities and Greater Forest Lawn Communities, and invite you to get involved.

A local area plan outlines a future vision for the area, provides guidance on what and where growth and land-use changes make sense, outlines investment priorities, and provides development direction that residents, landowners, builders and developers, City planners and Councillors can commonly refer to as new development ideas are proposed by property and landowners in the area.

The Riley Communities consist of West Hillhurst, Hounsfield Heights/Briar Hill, Hillhurst and Sunnyside. The Greater Forest Lawn (GFL) Communities consist of Albert Park/Radisson Heights, Applewood Park, Dover, Erin Woods, Forest Heights, Forest Lawn, Forest Lawn Industrial, Penbrooke Meadows, Red Carpet, Southview, 09Q, and a portion of Golden Triangle.

We’re just kicking off these projects, starting with discussions of the past, present and future of these areas. Input provided through the first phase will help inform the first chapter of the local area plan and create the foundation to build future phases.

Opportunities to get involved are open from April 12 to May 8 as follows.
  • Online – Provide input, join a virtual engagement session, or apply to be part of a Working Group at calgary.ca/riley or calgary.ca/GFLplan.
  • Mail – Complete the comment form in the engagement booklet we’re sending to each household within the plan areas and pop back in the mail. Postage is pre-paid. Booklets are also available for pick up at designated locations; see the online map for one that suits you. 

ENABLING

Sign up for myID business account now for future permit applications

The future of development applications continues to evolve. Last month we told you about ApplyCentral, a new application system currently in development.

ApplyCentral will require customers to have a myID business account to complete applications within the new system. VISTA won’t be available as a sign-in option in ApplyCentral.

myID is an online service that provides citizens and business owners access to multiple City services using a single account. A business account is used to interact with City online services on behalf of a business or organization, such as assessment, permitting, approval and licensing services.

A myID business account is not the same as a VISTA account or a business identifier (also known as a Business ID or BID). All businesses operating in Calgary are required to register their business. Once registered, a business identifier is issued and is unique to that business. VISTA and myID accounts allow users to access City services and systems like permit applications found on apply.calgary.ca.

We are encouraging all applicants to create a myID business account now to get ahead of the changes coming. To sign up, you need:

  • An active business licence or business identifier (known as a business ID or BID).
  • Access to the email address associated with the business ID or business licence. If no email is on file or you can’t access it, call the Planning Services Centre at 403-268-5311 to create your myID account.

If you already have a personal myID account, you also have the option of converting it to a myID business administrator account. Find the instructions on our myID business account page.

The first applications offered in ApplyCentral will be Construction Drawings – Development (also known as Subdivision Construction Drawings), launching in early May. This application will replace the current construction drawing submission process through VISTA, found on apply.calgary.ca. More details will be shared next month.


ENABLING

Getting around construction activity in C+E district easier with online map

The Calgary Municipal Land Corporation (CMLC) has launched a new online map to help Calgarians navigate construction activities and road, sidewalk, transit and intersection impacts in the Culture + Entertainment District. The C+E Access Map is one of many information resources available on the C+E website.
 
“On schedule for completion in 2024, both the BMO Centre expansion and 17 Ave S.E. Extension and Victoria Park/Stampede LRT Station Rebuild projects are critical city-building initiatives that will anchor Calgary’s new Culture + Entertainment District,” CMLC says in its latest newsletter.

“Three more key projects will kick off this spring – Green Line LRT’s Beltline Downtown Utilities Relocation Program, SAM Centre and Stampede Trail – marking significant progress towards realizing the bold vision for the area set out in the Rivers District Master Plan.”
 
The City is one of CMLC’s partners in delivering several major infrastructure projects in the district to attract growth, investment and jobs. Learn more.  


CUSTOMER SERVICE

Look to PDF for Land Use Bylaw updates

In February, we shared that we’re experiencing issues updating the interactive version of the Land Use Bylaw. We encourage you to rely solely on the PDF version for all current bylaw requirements until a replacement is installed. The PDF version continues to be updated when amendments are approved by Council.

We know this is an inconvenience and thank you for your continued patience. We’re working hard to develop a new interactive version and will let you know when it’s up and running.  

Since March 2020, we've created a number of fee relief measures and process changes to support our business and industry customers during these challenging times. For a complete list of Planning & Development service changes, visit calgary.ca.
Visit our online Development Map to find developments of interest, stay up-to-date on the status of applications and submit your comments directly to the file manager.
Join our Business Perspectives Panel to help shape City programs and services directly impacting local businesses. Contact us at business.panel@calgary.ca to learn more.
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