Healthwatch Leicestershire is the consumer champion for health and social care services within the county.
View this email in your browser

New Enter & View Visit Report Published

Healthwatch Leicestershire undertook an Enter & View visit at Coalville Community Hospital – Snibston Ward 1 & Ellistown Ward 2 on 20 January 2016.

Summary of Findings
  • Everyone that we spoke to said that they were well cared for 

  • There was a wide range of patient and carer information leaflets in the wards 

  • The visitors we spoke to told us that the visiting times were restrictive 

  • We observed that the relationships and interactions between the staff was friendly and professional 

  • We were told that discharge was a frustration for some of the patients and carers 

  • We observed care being carried out with dignity and privacy
  • We saw evidence of group activities 

The Enter & View Team has made seven recommendations to the hospital and we have included the responses from the service provider in the report.
Read the report

Opportunity for young people to have a say on mental health and sexual health services

We are seeking young people to share their experiences and views on local mental health and sexual health services.

Our online survey, launched last month is aimed at 13-25 year olds. The survey asks how comfortable young people are when talking to health professionals, who they turn to for mental health issues, recent worries they may have and how they rate the services provided.

All young people taking part in the survey are entered into a prize draw to win a £50 or £25 high street voucher.

We're also calling for all organisations working with 13-25 year olds to share the survey. 

Learn more and take the survey

Are you a parent with children 18 years or under?

If so, we want to know if there are any services that need to be improved or delivered differently to better suit the needs of your family. You may also want to tell us about the quality of the service you received. 

Please take a moment to answer our quick poll survey and help us to positively influence and challenge the way health services are delivered locally. 

Take part in our quick poll

Best of luck to Gillian Adams in her new role

We would like to wish Gillian Adams former Vice Chair of Healthwatch Leicestershire all the best in her new role as layperson for West Leicestershire Clincal Commissioning Group.

Read more

Do you care for someone with Dementia?

The Alzheimer Society is running a four week Carer Information Workshop for South Asian Families. The  course aims to improve the lives of people with dementia in South Asian communities by giving family members and friends the knowledge, skills and understanding to support those affected by the condition.

Find out more and book your place

Give feedback on NHS care

The NHS Friends and Family Test allows you to provide quick, anonymous feedback on your care and treatment experience. Whether you’re seen in hospital, by a GP, by your dentist or by a paramedic, you can have your say on your care.  Your feedback will go straight to the people who have provided the service so they can take your views into account.

Find out how you can feedback via the NHS Friends and Family Test

Talk to us

Healthwatch Leicestershire
Tel: 0116 2574 999
Post: FREEPOST LE5 328, Healthwatch, Voluntary Action LeicesterShire, PO BOX 30, Leicester LE1 7ZX

Contact Healthwatch Leicestershire Team

Copyright © 2016 Healthwatch Leicestershire, All rights reserved.
unsubscribe from this list    update subscription preferences 

Email Marketing Powered by Mailchimp