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Volume 7 Issue 5 -  6 October 2015

Solar PV Installer Line 

IVR Menu Option Changes

Please be aware that from today, the menu options on the Solar PV Installer Phone Line (1300 366 846) have changed. 

For solar enquiries, please press option 4.  

The full list of options are as follows:

Press 1 - Technical & QECMM Enquiries
Press 2 - New Connections & Temporary Supply (Electricity)
Press 3 - Existing Connections - Upgrades, Alterations and Removals
Press 4 - Solar Enquiries
Press 5 - Installation of a meter for off-peak tariffs (pool/hot water)

Please listen carefully and select from one of these new menu options to ensure your call is directed to a specialised staff member who can assist you. 
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