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Volume 7 Issue 7  -  25 November 2016

Electrical Partners Portal Changes
 

Electrical Partners Portal to be Updated 10 December 2016


Energex has recently undertaken a project to help improve the way the Electrical Partners Portal is used.

From Saturday 10 December you will notice a number of changes when you access the portal.

My Connect
 
  • Selecting the correct NMI
At address search you will be provided additional information concerning the NMI, connection status and current tariffs.
  • More efficient handling of multi-unit premises
You will be able to create multiple NMIs while on the 1 Connectuseful for units and shops. Previously a separate bulk upload form was required.

You will also be able inform to Energex of how many units you are connecting; enabling us to schedule your jobs together.

 
My EWR
  • Easily locate your request type 
The home page will include an EWR quick link section that details the highest volume EWR request types selected, such as New Connections and Solar.

The home page will also include the EWR Power User Links drop down list; this will detail the entire range of request types, allowing you to select your request type quickly and easily.
  • Address search changes
At address search you will be provided additional information concerning the NMI, connection status and current tariffs.

There will be validation between request type and the NMI e.g. a new connection can only be created on a NMI where supply has never been connected.
  • Bundling multiple services on 1 EWR
Where applicable you will be provided the option of selecting additional services to be bundled on your EWR; e.g. a solar installation with a controlled load meter install or meter removal.
  • 1 EWR for all units within a block
You will be able to submit 1 EWR for multiple units, provided all details for each unit are the same, i.e. single phase with maximum demand of 60 amps per unit. 
  • Controlled loads
When you request a controlled load tariff you will be required to select an appliance against the tariff.
  • Selecting metering and tariff combinations
When you select your metering and tariffs you will only be able to choose from a list based on your service type and the metering and load details you have entered.
  • If you need to meet Energex onsite or require an appointment
Appointment required options will be added on the EWR; you will only be able to choose from a list based on your service type and the metering and load details you have entered.

 
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The information provided in this InstallerAlert is accurate at the time of publication. 
For previous alerts or more information, visit energex.com.au