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Volume 7 Issue 6 -  12 November 2015

NECF Changes to Embedded Generation Connections

The National Energy Customer Framework (NECF) came into effect on 1 July 2015.  Energex is continuing to streamline processes to ensure these obligations and customer’s needs are met.
Under the new obligations, all new connections and alterations to existing connections now require a Connection Application and Agreement prior to any work commencing. 

New portal changes will be introduced to handle the Negotiated Connection types relating to the following services:
  • Commercial, Industrial and Large Customer Connections;
  • Embedded generation over 5kVA; and
  • Standard connection of unmetered supply.
From 15 November, all connections including embedded generation will require a CONNECT application using the Electrical Partners Portal.  All Large Customer Connections and Embedded Generation greater than 30kVA will also require an Enquiry prior to the CONNECT application.

In addition, for Embedded Generation connections, an Enquiry must be submitted before the CONNECT application for systems between 3kVA and 5kVA where the power factor will not be set at 0.9 lagging.  Refer Connection Standard Small Scale Parallel IES up to 30kVA.
The Enquiry and CONNECT application forms can be found under the MyCONNECT menu in the Electrical Partners Portal.  If you need help completing these applications, training materials can be found under the Support menu. 


Energex Portal Outages this weekend


The Electrical Partners Portal and Customer Portals will be unavailable this weekend between 8.00am Saturday 14 November to 5.00pm Sunday 15 November, to allow for system maintenance and implementation of the NECF changes as outlined above.

If you are logged into the portal during this time you will be automatically logged out.  We apologise for any inconvenience and thank you for your understanding.     
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