ClearMechanic launches "Visual Declined Service Marketing" to help service centers win back lost customers
Over the past two years, the top request from our clients has been a better way to win back lost customers through "visual declined service letters." We know customers are wowed by seeing real-time photos and videos of their vehicle during the repair process. But what about the days and weeks following the service appointment?
Today, we are proud to launch our Visual Declined Service Marketing feature. ClearMechanic automatically follows up with customers who recently declined a service recommendation. The follow-up letters are personalized and show visual evidence from the customer's recent service visit, including inspection photos, videos and diagrams. Our pilot customers have loved the incredible simplicity and power of this feature. It is a one-step, one-click process for service centers. We do the hard work for you.