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Upcoming Events:

Lean 102 on May 5 in East Lansing
2017 Healthcare Symposium on May 19 in East Lansing
Lean 103 on July 21 in East Lansing
2017 Annual Conference on August 2-4 in Traverse City
Lean Application on September 22 in East Lansing
Bronze Prep Exam on November 3 in East Lansing

Register now!
We are happy to announce one more keynote for our annual conference!

Jeffery J. Downs is one of FranklinCovey’s practice leaders in the 4 Disciplines of Execution.  He specializes in working with executive teams in both private and public organizations to translate strategy into the fewest number of executable targets. Jeff has had numerous years of executive leadership experience and record-breaking results.

He has consulted companies such as Intel, CISCO, Boston Scientific, Comcast, Husky Energy, Payless Shoe Source, Staples Promotional Products, Siemens, Trimble Navigation, TEP, State of Colorado, Seattle Study Club and many more.  Each of these organizations have experienced tremendous success implementing and using the 4 Disciplines of Execution.

He most recently sold Best Practice Systems, Inc. a successful eBill business he started with two partners and using principles outlined in the 4 Disciplines of Execution, in just under seven years, lead the company to unprecedented growth earning the status of one of the 500 fastest growing companies in America. 

In growing Best Practice Systems, Jeff worked with senior business leaders in companies such as Blue Cross Blue Shield, Graybar Electric, Stericycle, Glaxo Smith Kline, Allscripts, Eastern Propane and Oil, Davey Tree, City of Scottsdale, and many others on how to optimize business systems, increase profit, and improve customer satisfaction.

As a leader in the 4 Disciplines practice, Jeff is asked to speak often to thousands of individuals in large corporate events and facilitate strategic goal setting with executive leaders of Fortune 500 businesses. Without fail, after hearing Jeff speak or facilitate, organizations in hospitality, insurance, healthcare, government, financial, technology, and general business, come away with a new way of approaching what is wildly important.

Jeff has been married for 25 years to his sweetheart, Jami.  He is the proud father of seven children between the ages of 5 years and 22 years old.  He is a fitness enthusiast with a passion for running completing 2 marathons, 13 half marathons, and scores of smaller races.  He is also an avid reader of fiction and non-fiction alike.

"What has innovating around jobs meant for FranklinCovey? Among other critical shifts in perspective, it’s changing the competitive landscape. No longer is it simply competing against other companies that provide world-class training content. It’s largely competing in its own lane. “We try to position ourselves around jobs that don’t have competitors,” Whitman [Bob Whitman, the company’s former chairman of the board who had assumed the role of CEO] says. If a company is looking to change its strategy, that work usually goes to a conventional consulting firm. But if they want help in implanting that strategy, getting large numbers of people to do something better or more consistently in order to invariably execute on a new strategy or to achieve a very specific business goal like increasing complex, multimillion-dollar sales, FranklinCovey sees few competitors for the gig. In fact, Whitman says, traditional consulting firms have become a source of work for them— FranklinCovey’s been retained to help see a new strategy through. As we’ll discuss later in the book, competitive advantage is built not just by understanding customers’ jobs, but by creating the experiences that customers seek both in purchasing and using the product or service— and then, crucially, building internal processes to ensure that those experiences are reliably delivered to the customer every time. That is what’s hard for competitors to copy. And that means the potential for growth is far greater than it was when FranklinCovey was only competing with other providers of training products. In 2015 FranklinCovey’s revenue reached $220 million, a 9.2 percent compounded annual growth rate in the past six years."
Click the picture above to email Lauren for more information if you're interested in being a guest on The Leaning Edge!
One of our re-curring guests, Brad Brown, Grand Rapids Fire Department, joined us last month on The Leaning Edge to discuss the Lean journey during his career as a Firefighter!

Check out some of our other past guests here!
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