The IHC Drumbeat is a bi-weekly email to the hospitals participating in the IHC Hospital Engagement Network featuring hospital success stories, recorded IHC webcasts, and local/national educational resources.
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Avera Health

Hospital Spotlight: Alegent Creighton Mercy Corning

As of March 17th, Alegent Creighton Mercy Corning has had 160 days since a fall with no injury and 393 days since a fall with injury! They recently trained all their staff (including employed physicians) in SafetyFirst.  SafetyFirst is a proprietary tool that is similar to TeamSTEPPS that teaches leadership skills, process improvement skills and team skills.  This work is making an impact in all of their Partnership for Patient focus areas, most notably falls. Click here to read about the key components to their success...

This issue of the Drumbeat:
CMS HEN Adverse Drug Events Webinar
Capturing Success Stories
Calling Local Patient Advocates
Additional Resources


CMS HEN Webinar Aiming for 4,000 Hospitals to Listen In

On Tuesday, April 1, CMS will be holding a webinar on the topic area of Adverse Drug Events and improving medication safety. The webinar will be held from 2:00 pm - 3:00 pm central time. This 4,000 hospital event will convene all Partnership for Patient partners and collectively build upon the Adverse Drug Event (ADE) foundational work this campaign has achieved so far to prevent ADEs, and will now ramp up during these final eight months of the campaign!

CLICK HERE to register online

CLICK HERE to view their brochure


Capturing Patient Safety/Quality HEN Success Stories

We are seeking to capture one success story from each hospital using the national resource Weber Shandwick. The goal is to identify stories that can help make hospital care safer, more reliable, and less costly.  Partnering with Weber Shandwick will allow us to capture the success stories in a standardized form that can be displayed with the network. Weber Shandwick is able to capture and scribe your content through a brief phone call, so it takes away the writing from you. Your Improvement Advisors and Nancy Thompson will be capturing this process, so please reach out to them with any questions.

Calling on Local Patient Advocates to be Represented Nationally

As momentum continues to build around PFE as a critical element of the Partnership for Patients (PfP) Campaign, they are working to expand the PFE Network to identify and include a broad range of patient perspectives across the United States. CMS is building their network of patient advocates and are seeking participation from patients or family members that work with you locally on your patient safety and quality efforts. For this network, the access would include participation in national conference calls or webinars to share their preference as a patient in the healthcare system. We are looking to recommend at least five from across the state.  If you have a patient advocate in mind, please email

Additional Resources

Next IHC What's Up Call for HEN Hospitals: April 8, 2014 at 10:00 am.
Email for call information.

William Peters Webcast:
Improvement- Two Essential Concepts for Long-Term Success

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