The IHC Drumbeat is a bi-weekly email to the hospitals participating in the IHC Hospital Engagement Network featuring hospital success stories, recorded IHC webcasts, and local/national educational resources.

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Ring of Knowledge. People sitting talking.

Successful HEN Learning Community

The IHC Hospital Engagement Network (HEN) Learning Community was held on November 18, 2014 at the Meadows Events & Conference Center in Altoona, Iowa. Approximately 136 participants attended the conference. Attendees experienced exciting presentations about patient and family engagement, physician engagement, and the impact of the Partnership for Patients (PfP) HEN. The Learning Community featured a presentation from Ellen McDermott, JD, from Outcome Engenuity in Plano, Texas on “A Just Culture: Building a Culture of Learning”. This Learning Community also featured a patient and family engagement panel and an interactive "Ring of Knowledge" activity (pictured above). 

If you have any questions related to the learning community, please contact Nancy Thompson at

Hospital Spotlight: Mercy Medical Center - Dubuque

Mercy Medical Center in Dubuque, Iowa has worked to eliminate all ventilator associated pneumonia's (VAPs) by using VAP Prevention Teams and best practice guidelines. Gwen M. Hesselman, B.S. R.  R.T, Director of Respiratory Care Services at Mercy Medical Center, has shared Mercy's story of implementation: 

"In 2006, Mercy Medical Center in Dubuque, Iowa had a Ventilator Associated Pneumonia (VAP) rate of 2.9/1000 ventilator days. At that time, we did not have a defined process to prevent VAPs and we subsequently watched our VAP rate climb to 13.6/1000 vent days in 2007."

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Critical Access Hospitals - CUSP 4 MVP-VAP

What is CUSP 4 MVP-VAP? It is the Comprehensive Unit-based Safety Program for Mechanically Ventilated Patients - Ventilator Associated Pneumonia (CUSP 4 MVP-VAP).  The goal of the program is to improve patient safety and reduce harm associated with mechanical ventilation.

Johns Hopkins Armstrong Institute for Patient Safety and Quality has recently announced that a new cohort, cohort 2, for the CUSP 4 MVP-VAP will begin in January 2015 . They are asking Critical Access Hospitals to participate!

Interested in participating or need more information about the program? Please contact Jennifer Brockman at by December 16, 2014

Resources VAP/VAE

Upcoming Events

December 10, 2014: "CMS and AHIMA ICD-10 Clinical Documentation Improvement" webinar.  This webinar will review clinical documentation practices for ICD-10. For more information click this link.

January 15, 2015: IHC Patient Safety Award Nominations Due. Please nominate today! The process is easy! For more information about the Patient Safety Award click here.

March 11 - 12, 2015: "A Matter of Balance - Managing Concerns about Falling: Master Trainer Course." You must apply to participate in this program.  Applications are due by January 9, 2015. For more information please contact Mark Hanson from the Iowa Area Agencies
on Aging.


NEW Readmissions Video Coming Soon!

The new video will be posted on the IHC website,
IHC YouTube Channel, and IHC Facebook soon!

Next IHC What's Up Call for HEN Hospitals:

December 09, 2014
10:00 A.M.
For dial in information, email


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100 E Grand Ave Suite 360, IA 50309

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