The IHC Drumbeat is a monthly email featuring hospital success stories, recorded IHC webcasts, and local/national educational resources
June 29, 2016
Medical professional pointing to a group of medical icons
Featured in this issue:

Stewart Memorial Community Hospital and
McCrary Rost Clinic


On May 25, 2016, Cindy Carstens, RN, BSN, MHA, current vice president & COO and recently-named CEO of Stewart Memorial Community Hospital, participated in a national roundtable discussion as part of the Vizient Partnership for Patients (PfP) Education Series. The discussion, “Building a Culture of Safety: What’s Your Role?” focused on how health care organizations participating in federal initiatives such as the Hospital Engagement Network (HEN) and the Transforming Clinical Practice Initiative (TCPI) have been successful in creating a culture of safety across the care continuum to reduce patient harm.
“As one of our leading health care organizations participating in both our PfP HEN and the Compass Practice Transformation Network [a multi-state TCPI PTN led by Iowa Healthcare Collaborative], we are thrilled that Cindy was asked to share Stewart Memorial’s journey toward building a lasting patient-centered focus among their care team,” said Ashley Thompson, project director of the Compass PTN at Iowa Healthcare Collaborative.


Other roundtable discussion participants included: 

  • Dennis Wagner, MPA, Director, Quality Improvement and Innovation Group, Center for Clinical Standards and Quality, Centers for Medicare & Medicaid Services
  • Susan Sheridan MIM, MBA, DHL, Patient Advocate and Board Member, Society to Improve Diagnosis in Medicine and Director of Patient Engagement, Patient-Centered Outcomes Research Institute (PCORI)
  • Seth A. Krevat, MD, FACP, Assistant Vice President for Safety, MedStar Health and Assistant Professor of Clinical Medicine, Georgetown University Medical Center


Follow this link to view the video recording of this discussion.

IHC HEN Conference Wrap Up

Another Great Round of Conferences!
June was a bustling month for education.  IHC hosted two back-to-back conference events, the HEN 2.0 Learning Community on June 14th and the third annual Care Coordination Conference on June 15th.  Between the two events, nearly 400 attendees were on hand to network and engage in the excellent learning opportunities.
The HEN 2.0 Learning Community featured excellent presentations showcasing opportunities to continue to drive improvement within our hospitals to ensure patient safety.  Randy Fenninger, CEO of the National Blood Clot Alliance, gave an inspirational presentation highlighting the role of the patient in medication management, sharing his personal story of pulmonary embolism and lifetime anti-coagulation therapy.  The afternoon provided opportunities for shared learning among HEN participants through “Ignite” mini breakout sessions and an interactive Ring of Knowledge activity.  By the end of the day, attendees walked away with binders of notecards full of inspiration, contacts, and next step ideas to take home and put to action!
The Care Coordination Conference was a robust day of learning with three full breakout tracks offering best practices, innovative concepts, and success stories for team-based care, putting data into action, and addressing social determinants of health.  IHC was honored to host Dr. Amy Boutwell, President of Collaborative Healthcare Strategies, as the keynote speaker.  Dr. Boutwell offered a rousing look at care coordination throughout the healthcare continuum and made the charge for providers to not over “medicalize” a patient’s needs.  Rather, she called for a “whole person” approach where one meets patients where they are, their goals and priorities are recognized, and care and support are mobilized and coordinated around patient needs – including social and community needs.
In all, it was a great two days of connecting and collaborating to kick off a summer of exciting offerings from IHC that you won’t want to miss!

Registration Now Open!

TeamSTEPPS Workshop
IHA Education Center, Des Moines
July 13, 2016
Join us on July 13th for a TeamSTEPPS workshop event!  The IHC TeamSTEPPS Community of Practice (CoP) will be hosting its first TeamSTEPPS workshop focusing on putting the TeamSTEPPS tools and resources into action to build and strengthen the team structures that our patients depend on to receive meaningful and needed care.
The workshop will be held on Tuesday, July 13th from 10 AM – 3 PM at the IHA Education Center in Des Moines.  There is no cost to attend this event and hospitals are encouraged to bring multiple members from across their care teams.
This event will be a great opportunity to build your TeamSTEPPS skills, look at opportunities to implement valuable tools, and network with fellow TeamSTEPPS champions.
Click here to register!


SIM Learning Community

The Meadows Events & Conference Center
July 12, 2016
Take advantage of the opportunity to hear from national experts on how innovative community-based strategies have helped to transform the healthcare landscape and shaped health and wellness at the local level. Ted Epperly, M.D., president and CEO of the Family Medicine Residency of Idaho, will speak to Idaho's experience in leveraging cross-community collaboration to achieve statewide health innovation. Additional speakers will be on hand to share their success stories and highlight specific opportunities to tackle population health issues to promote community wellness.
The event is free to attend, and takes place on July 12th at Meadows Events & Conference Center in Altoona.

For more information, please contact Norma at


HEN Metric Clarifications

There has been clarification of two HEN measures. This has been reflected in an updated HEN 2.0 toolkit available on the IHC website.

Measurement: CAUTI
Process Measure: Emergency Department Catheter Utilization
Numerator: UNCHANGED Number of Emergency Department urinary catheter insertions
Denominator: CHANGED Number of Emergency Department visits. (last version stated Number of Acute Care, Skilled Nursing Facility or Swing Bed inpatients admitted through the ED)
Measurement: C. difficile
Outcome Measure: Clostridium difficile Infection Rate
Numerator: CHANGED Number of hospital onset and community acquired C.diff infections (last versions stated Number of hospital-acquired C.diff infections
Denominator: UNCHANGED Number of acute care inpatient days
Do you use the database to monitor data? If yes, have you seen the IHC Metric and Measurement Toolkit?

The PfP HEN IHC Metric and Measurement Toolkit describes the PfP HEN Reporting Database and contains detailed information on HEN focus areas, measures (numerator and denominator), reporting deadlines, and database navigation. The toolkit is now updated and includes new helpful reporting resources.
Check out the toolkit today! Follow this link.


HEN Bi-weekly Updates

Want more resources and don't want to wait for the next Drumbeat? We have good news for you! Now on the IHC website, the IHC HEN team will be posting bi-weekly updates.

The updates include changes to the reporting database, new webinars and recordings, events, CART, MBQIP information, and much more!

Bookmark the News and Events page today and watch for those updates! Bookmark this page:

HEN-HUB with chicken sitting on the word HEN
Upcoming Calls:
Infection Control Call - August 8, 2016 at 11:00am CT.

What's Up Call -
July 19, 2016 at 10:00am CT.
HEN Reporting Deadlines
May 2016:

*was due June 17

All Reporting -
July 15, 2016

CEO Reminder -
August 1, 2016

*Questions? Contact Jennifer at
Upcoming Events:
  • SIM Learning Community - July 12, 2016
  • TeamSTEPPS Community of Practice, Workshop - July 13, 2016
    Email Kady Reese for more information
  • IHC Annual Conference - August 16, 2016
IHC Website

 Want more resources? Check out our website at

Copyright © 2016 Iowa Healthcare Collaborative Drumbeat,
All rights reserved.

Our mailing address is:
100 E Grand Ave Suite 360
Des Moines, IA 50309
Want to change how you receive these emails?
You can update your preferences or unsubscribe from this list