Vermont 2-1-1

1 in 6 adults and 
1 in 9 teens

2 of 5
adults and
3 out of 4
teens do not get adequate exercise


4 out of 5 adults
and 3 out of 4 teens do not have enough vegetables
and fruits in their diets



1 in 3
high school students have ever vaped; about 1 in 8 currently use

Sources: Statewide Data Brief (Vermont Department of Health); Vaping data: Public Health Advisory: E-Cigarettes and Youth (Vermont Department of Health)

Vermont 2-1-1 Monthly Contact Statistics

A message from the Director, MaryEllen Mendl

June Review and Water Lead Testing

Vermont 2-1-1 responded to 1,683 contacts during the month of June, a total that is reflective of the financial relief that our few short months of summer offer to community members who make use of this time to regain their financial footing before the winter heating season once again begins. The annual rise in call volume that the fall and winter months always bring, with requests for home heating assistance, emergency shelter, and utility bill payment assistance, always tapers off as summer settles in and households feel the relief.

Vermont 2-1-1 is partnering with the Vermont Department of Health on the water lead testing project in Vermont schools and licensed Child Care Centers. Many are located in older buildings which means they are more likely to have lead in the plumbing and fixtures. Contact Specialists responded to over forty schools and child care centers in June, connecting administrators to information about the project and the experts at the Vermont Department of Health. Public school officials and Child Care center owners, as well as the general public, can contact 2-1-1with questions they may have about testing for lead in their drinking water sources. 

Referrals to Public Assistance Programs have held steady for the past three months. General Assistance referrals, an income maintenance program administered and funded entirely by the State, made up seventy percent of the sub-category. Referrals to 3SquaresVT made up thirteen percent of the sub-category AND under Basic Needs Category, referrals to food resources hit a calendar-year high. 

Do you want to learn more about how to use the Vermont 2-1-1 Database for your clients, funders or community partners? Contact us at  
Read Vermont 2-1-1's monthly contact volume report here.

Join local leaders working to improve life in their communities at the Vermont Council on Rural Development’s 2nd Annual VT Community Leadership Summit!

  • Follow up on action and progress since the 2018 Summit
  • Hear inspiring stories of community success
  • Access skills to support community initiatives
  • Engage in envisioning the future of Vermont leadership
  • Connect to leadership resources

In democracy, all citizens are called upon to lead – where leaders step up, communities achieve great things. Local Citizens Make It Happen!

Registration began in early July. For more information or to sign up for event updates contact the Vermont Council on Rural Development at or 802-223-6091.

Wellness and Chronic Disease Programs

3-4-50 Vermont is a campaign of the Vermont Department of Health (VDH) that focuses on largely preventable diseases.  VDH reports that 3 health behaviors contribute to 4 chronic diseases that account for over 50 percent of the deaths each year in Vermont: lack of physical activity, poor nutrition, and tobacco use.  The chronic diseases are lung diseases (13% of residents have asthma and/or COPD), diabetes (8%), cardiovascular disease (8%), and cancers (8% have ever had cancer).  

Making changes to health habits can make a huge difference in day-to-day living. To help take the steps necessary to improve your health, VDH sponsors Chronic Disease Self Management Workshops in regional locations, offering a range of tools in a supportive atmosphere where participants can focus on building the skills to manage their conditions.  Other chronic disease workshops focus on specific issues: chronic pain, emotional health, diabetes, and quitting smoking.  Visit for more information.  

To find these services in our Community Resource Directory at, try these search terms:

Chronic Disease Self Management Programs
Mental Health Self Management Programs
Diabetes Management Clinics
Health/Disability Related Support Groups
Smoking/Vaping Cessation
Nutrition Education
General Health Education Programs

To improve general health and prevent future illness, other services listed in the directory include wellness programs, which can include educational information and fitness classes.  Many area agencies on aging and senior centers offer these kinds of programs.  Try searching:

Wellness Programs
Physical Fitness
Fall Prevention Programs

And for recreational activities, there are always local recreation departments that may offer programs for all ages:

General Recreational Activities/Sports
Recreational Facilities

If you still can’t find what you’re looking for, dial 2-1-1 to speak with an Information & Referral (I&R) Specialist 24 hours a day/365 days a year.  You can also text your zip code to 898211 Monday-Friday 8:00 am to 8:00 pm.

Vermont 2-1-1 Web Statistics

In addition to the contact statistics, the following data are from the 2-1-1 website and show how the public used the database search engine during the month of June: 

Top Services:  
Clothing Donation Programs (152 searches); Community Meals (109 searches); Food Pantries (87 searches); Assistive Technology Equipment Listing Services (78 searches); Senior Ride Programs (50 searches)

Top Agencies:  Vermont Department for Children and Families - Economic Services Division; Social Security Administration; CVOEO; Good Samaritans Network; Opportunities Credit Union; and Department of Vermont Health Access.

Top Searches by City:  Burlington, Barre, Montpelier, Castleton, and Bennington

Total Site Visits:  2,877

Unique (First-Time) Visitors:  1,248

Emergency Housing in Vermont

Through a partnership with the State of Vermont's Economic Services Division, Vermont 2-1-1 administers the After Hours Emergency Housing Program beginning at 4:30 pm weekdays, throughout weekends and on state/federal holidays. Housing in Vermont has reached a critical need.

Vermont 2-1-1 Information and Referral (I&R) Specialists responded to 153 calls regarding housing needs. I&R specialists provide needs assessment, problem-solving support, and information and referrals to a wide range of services to each caller. Review Vermont 2-1-1's Emergency Housing Report for June here.​

Protecting Children From Extreme Heat

We wait through long winters to get to the warm days of summer, but sometimes summer days can mean extreme heat.  High temperatures can cause children to become sick and pose a significant health risk such as heat stroke, heat cramps, exhaustion and dehydration.  Here are some ways to beat the heat and keep kids safe when temperatures soar:
  • Stay hydrated. Encourage children to drink water regularly during the day; don’t wait for them to ask for it. On hot days, infants can be given additional breast milk or formula.
  • Cool off. Swimming is a great way to keep cool, but you can also cool down hot kids with a cool bath or water mist. Plan some time indoors in air-conditioning when temperatures during the day are at their highest. Libraries can be a great place to cool down and have some fun.
  • Prevent the effects of sun exposure. Keep babies out of direct sunlight. Use an umbrella, stroller or find shade under a tree. Make sure children use sunscreen, sunglasses and brimmed hats to protect the face and ears. 
  • Dress lightly. Dress children in light colored and lightweight single layer clothing on hot days. 
Most importantly, remember it is never okay to leave a child alone in or around a car for any reason. 
The inside temperature of a car can rise 20 degrees within 10 minutes. Even when the temperature outside is cooler, the inside of a vehicle can be dangerous. An outside temperature of mid-60’s can cause the inside car temperature to reach almost 110 degrees. Look before you lock — make it a habit to check the backseat before locking and leaving your vehicle. When at home, keep your vehicle locked and keys out of reach of children.

Summer is the time for kids to get outdoors —  just remember to keep them safe from the extreme heat!   

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Vermont 2-1-1 · PO Box 111 · Essex Junction, VT 05453 · USA

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