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September 2021
Tēnā koe,

In this month’s health sector news we bring you resources relevant for this latest COVID outbreak, details about a PHARMAC campaign for Māori and Pasifika with type 2 diabetes and a heads up about an online course supporting transgender people. 

There are also links to some new videos about 'Ask, Build, Check,' (also known as 'Closing the Loop' or 'Teach Back') an evidence-based technique for improving understanding and adherence. Additional articles include a video about how to use a patient portal to see your personal health information online, an app review and the latest topic updates on the Health Navigator NZ website.

Ngā mihi,
Dr Janine Bycroft
Clinical Director, Health Navigator Charitable Trust
Health news
Delta outbreak resources
With the outbreak of the Delta strain in the community and many people suffering lockdown fatigue, the need for reliable information to support New Zealanders is more important than ever. With this in mind, Health Navigator NZ is reminding health professionals of the following resources on our website:
Northland DHB social media campaign
Northland DHB has created a social media campaign - Hoki ki ngā tūāpapa – Back to Basics. It includes six 30-second animations about COVID related tips for health and wellbeing for use on social media. Find out more.
PHARMAC campaign for Māori and Pasifika with type 2 diabetes
Māori or Pasifika living with diabetes now have easy access to the new diabetes medicines, empagliflozin and dulaglutide. These medicines are fully funded, and people only have to pay $5 for a three-month prescription. Find out more.
Supporting transgender people: online course 
Gender Minorities Aotearoa is offering a free online course designed to increase your knowledge of issues affecting transgender people in Aotearoa. It is a 101 course and suitable for people with any level of knowledge on transgender issues.
Find out more here.
Health Navigator NZ news
Ask, Build, Check videos
Ask, Build, Check (ABC) is a patient-centred health literacy framework developed in Aotearoa New Zealand which improves comprehension, retention and adherence when used at the end of consultations. Health Navigator NZ and Health Literacy NZ have developed the following videos to help clinicians learn the process:
Seven new translations to support safer use of empagliflozin
Health Navigator NZ has added more translations to its set of brochures that provide easy to understand information about the type 2 diabetes medicine empagliflozin. Originally, the brochures were developed in English, te reo Māori, Samoan and Tongan. More recently Cook Islands Māori, Tuvaluan,Tokelauan, Niuean, Traditional Chinese, Simplified Chinese and Hindi have been developed. 

Health Navigator NZ collaborated extensively with subject matter experts and health consumers to create the brochures. Please share these links with prescribers, dispensers, GPs, nurses and pharmacists so patients/whānau have the right information when they need it. 

Empagliflozin brochures (view under Resources in the side bar)
New video: How to use a patient portal
Many people don't fully understand how to use patient portals, so we created a video that takes people step by step through how to use one, using the ManageMyHealth portal as an example. It shows how to book appointments online, view test results, order repeat prescriptions, send messages to the doctor or nurse and much more.

You can share the how-to video here or share the facebook post from here.
Health app library news
Mental health and wellbeing apps
The following mental health and wellbeing apps have been developed for a New Zealand audience.
  • Aroha Chatbot
    • A chatbot for young people (13–24 years old) to help them manage their worries during the COVID-19 pandemic.
  • Aunty Dee
    • A wellbeing tool to help people cope with stressful life experiences through support with problem solving.
    • Although anyone can use the tool, it is aimed at young Māori and Pasifika people aged 14-25 years. 
  • Headspace
    • An app for people who want to learn and practice meditation.
  • Just a Thought
    • A self-guided internet-based cognitive behavioural therapy (CBT) programme for generalised anxiety disorder (GAD) and depression
  • Melon
    • A health and wellness app with a variety of programmes and features (tracks sleep, activity, feelings).
    • Has a shared community and personal coach
  • Mentemia
    • An app with tools to learn how to be and stay well, including how to deal with common stressors (such as poor sleep, anxiety and stress).
  • Sparx
    • An online programme for young people (12–19 years) with depression, anxiety and stress.
    • Teaches CBT techniques and self-help skills
  • Thinkladder
    • An app to help people cope with depression and anxiety.
    • Teaches CBT techniques and self-help skills
New and updated on our website
Here are some of the latest new or updated topics. Visit for full list.

Health topics


Videos and apps

Quit smoking resource for Maori

How Health Navigator NZ can help you 
Studies show learning is enhanced when whānau are given quality written or online information to support their retention and understanding following a consultation or hospital admission. The Health Navigator NZ website is designed to make it easy for your clinical teams to give people relevant New Zealand information and self-care resources. 

You can print out topic sheets, share pages via email and social media or jot down topic suggestions on our wallet cards for whānau to look up online at home. We also have posters and rack cards that are ideal for waiting rooms. Order here

**Reminder: This clinical update is to give DHBs, PHOs and other key health groups an overview of what's happening in the Long-Term Conditions and Health Navigator space. We bring you news and links to relevant health promotion topics for the month. As always, we are keen to hear from you about ways we can support your region and population. Please email
Visit Health Navigator NZ for more health answers
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