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Kia ora 

In May, we celebrated 19 years of having the role of Domain Name Commissioner - the unique role that exists in the international domain name world. 

In 2002 there were 15 authorised registrars authorised to sell .nz domain names compared to the more than 70 we have now.

Back then the Office of the Domain Name Commissioner was focused on setting up all the policies and methods to create an environment that was trusted and well run.  

In 2008 the Domain Name Commission was formed as a separate legal entity and the Commission continued to be a major contributor to global and local domain name and internet governance issues and industry self regulation. 

Over the years we’ve also done some firsts like:

  • building one of New Zealand’s first alternative dispute resolution schemes (no in person mediations), 

  • facilitated a moderated domain name space, 

  • Enabled a domain name space, and 

  • opened up registrations direct at the second level (go straight to e.g. 

And we intend to keep iterating with new threat monitoring and online dispute resolution tools, new ways to measure our performance and innovations to find new ways of delivering our services to our communities.  

I’m grateful to my predecessor, and first Domain Name Commissioner, Debbie Monahan for her contribution over many years and to all our Internet and online safety supporters who are making a difference to our online worlds.

Nineteen years of self regulation is an achievement. I’m proud to be New Zealand’s second Domain Name Commissioner. I am looking forward to developing our new strategic direction for 2022-2025 and continuing to keep .nz fair for everyone. 

Ngā mihi

Brent Carey
Domain Name Commissioner 

Updates from the team

DNCL team in pink shirts for pink shirt day

Pink shirt day

Last month, our team got behind Pink Shirt Day. It was a chance to have safe and supportive chats about achieving a culture of equality and safety.

Meeting with Glen

Glen Scanlon, CEO of the Broadcasting Standards Authority joined us recently to share interesting insights about how a small organisation, similar in size to ours, can make an impact in the community. Not surprisingly, this involves taking steps to inspire compliance and seeking low level resolution where possible - themes mirrored by our approach. 

Tech Week

Brent Carey and Isobel Egerton, Assistant Commissioner attended the 5th Annual Digital Transformation and Data in Government Conference as part of Tech week. The conference speakers stressed that digital transformation needed to have a goal of achieving better human interactions. 

Volunteer week 

We’ve partnered with Volunteer Wellington to strengthen our volunteering program and are proud to be sponsoring the 2021 Mahi Aroha Awards which recognises volunteering in the Greater Wellington region. 


Compliance plan

Last year was the first time we published a proactive compliance plan. 

We had a number of successes in the data quality space, continuously ensuring that the .nz domain name space has a high data quality level. This resulted in over 1100 domain names being identified for privacy related data quality issues, with over 70 of these being cancelled.

The COVID-19 Pandemic, changed our compliance priorities somewhat and focus areas.  We wrote about the impact of COVID-19 in a two part blog series here:

Our 2021/22 compliance work plan builds on our 2020/21 compliance activities with a focus on key parts of the domain name registration lifecycle. 

Our focus areas are:

  • Registrant core terms and conditions
  • Privacy 
  • Data legacy 
  • Resellers 

This year in addition to quarterly focus areas we have dedicated resourcing to some year-long compliance actions in the domain name registration abuse spaces including our clean DNS threat detection system. 

We will continue to lead on this program of work based on our information-led and risk mitigation approaches.

We will be arranging a webinar for registrars shortly to introduce this year’s compliance plan and our DNS threat detection system. An invite will be sent to our compliance contacts. 

Summary of our work plan

Updates for consumers

Online dispute resolution update  

We have kicked off work on the online dispute resolution service with Immediation. We have the high level project plan in place, and have finalised the requirements. Good progress to date has been made on the design phase and we expect this month to have our first prototype to review. There will be an opportunity to get involved in the project when we call for some useability testing in the coming months. 

.nz policy review

The draft .nz rules (recently out for consultation) were recently approved by the InternetNZ Council.

Changes will take place in quarter three of the 2022 calendar year. Between now and the end of 2022 implementation and communication activities will get underway.

Updates for industry

Registrar satisfaction survey

A heads up that InternetNZ will be sending out a registrar satisfaction survey by mid-June. Watch out for it in your inbox to give feedback.  

Registry replacement update 

Have you confirmed your main registrar contact for the registry replacement project? Our team is supporting the InternetNZ .nz registry replacement team by making phone calls to .nz registrars as part of the very early engagement efforts. Ann Ibrahim, our business analyst/implementation manager, is working closely with the InternetNZ support team and by now, we might have called you, left a voice note, or will be calling you soon.

Next step for the engagement team is to establish and run the Registrar Technical Forum. This forum will be used to consult on some technical aspects that relate to the way we will be doing things on the new platform and it would be great to get feedback from our registrars on this.

Please mark as a safe email address to get important updates about the progress with the registry replacement project.

Coffee with the Commissioner

Registrars who would like an in person or virtual catch up with the Commissioner to discuss the .nz domain name space, please contact Ann Ibrahaim

In June the Commissioner will be visiting with staff from the Free Parking Group in New Plymouth.

Paper in typewrite that has the word News

Interesting news


And, as always, please give us feedback via email or on Twitter (@nzdnc). What topics do you want to hear more about, what bullet above is your favourite? What do you want more or less of?

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