Nottingham-based property management company New Estate Management, run by Adam New, has been expelled from the Property Ombudsman Scheme for the non-payment of an award of £1,000.
The decision was taken in July last year.
In spite of this, Mr New’s website still (10 February 2023) retains the Property Ombudsman logo, along with that of the Institute of Residential Property Management.
The Property Ombudsman Scheme (TPOS), which has instructed Mr New to remove the logo, had found nine failings that included failing to inform leaseholders that cleaning services would be carried out by themselves, the standard of work undertaken to the basement corridor and a breach of management agreement.
