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Nairobi Serena Hotel is pleased to announce the completion of the phase one of its ongoing refurbishment that will be open from 1st September 2018. The refurbishment program is in line with Serena Hotels commitment of continuous improvement of its product and is aligned to respond to global trends and needs of leisure and corporate clientele. The five-star hotel is a member of the Leading Hotels of the World and is well known for preserving the rich Pan-African inspired culture expressed through its interiors and unique décor accents.
Completed Phase One
The refurbishment program is in two phases and the now completed phase one -north wing includes the following:
Completion of 95 fully upgraded rooms.

  • 4 Executive Suites.
  • Double glazed acoustic windows.
  • 7 Deluxe Twin Rooms.
  • Enhanced fire, security and safety features in compliance with International standards.
  • 84 Queen Deluxe Rooms.
  • New high-speed lifts.
  • Energy efficient mood lighting.
  • Modern Air Conditioning systems.
New Executive Lounge-7th floor
  • 2 private meeting rooms.
  • Entire floor offers spectacular views of the Nairobi City skyline.
New Ballroom and Meeting Facilities
  • 450 sq. metres acoustic ballroom with a capacity to hold 450 people theatre style and can break out into two separate meeting rooms (Frangipani/Allamanda) fitted with state of the art Audio Visual Equipment.
  • 2 new additional meeting rooms- Lilly and Orchid.
New Front of House Areas
  • New arrival experience.
  • Upgraded lobby.  
New Car Park
  • A parking silo with a capacity for 120 cars that includes a provision for VIP parking and for the physically challenged.
New Restaurant
The new fusion restaurant is scheduled for opening in November 2018 which will complement the current Food and Beverage experience offered at the all-day Café Maghreb restaurant, Mandhari fine dining restaurant and the Aksum Bar which remain operational.
Maisha Health Club
  • New Cardio Vascular Equipment has been installed in the Gym.
“We are pleased to see the evolution of the hotel to support the ever-changing needs of our guests.  Service excellence is an intrinsic part of our culture, developed over the last 40 years. Enhancing of the Pan-African design features, coupled with modern amenities and caring service demonstrates our commitment to meeting the expectations of our clients.” says Mr. Mahmud Jan Mohamed, Managing Director, Serena Hotels.
“Through the use of unique hand crafted woodwork and motifs, water features and beautiful landscaping, we have been able to preserve our unique identity,” says Mr. Jan Mohamed.
The second phase (south wing) of the hotel’s refurbishment commences in September 2018 and is expected to be completed by the first quarter of 2019 when the full room inventory of 199 rooms-across a wide range of room types will be in operation.
For reservations and enquiries please contact:  Email | Tel: +254 732 123 333
Tourism Promotion Services (TPS), Serena Hotels
Serena Hotels offers quality accommodation in a collection of 24 up-market hotels, safari lodges, camps and resorts within 6 countries in the Eastern Africa region (Kenya, Tanzania, Zanzibar, Uganda, Rwanda and Mozambique) and 11 properties in Asia (Afghanistan, Pakistan and Tajikistan). These properties are strategically located to offer exciting circuits for guests in some of the most exquisite and prime locations in Eastern Africa and Asia. With a focus on product, service standards and guest satisfaction, Serena Hotels continues in its quest to be the hotel of choice for the discerning traveller providing guests with quality accommodation, conference and holiday solutions.
Serena takes pride in the level of personal care and warmth of welcome that it extends to its guests. Each Serena property is designed to complement its environment, while nurturing the landscape, culture and community that surrounds it. The Serena Group leads the industry in East African eco-awareness and eco-policy implementation.
Contact Information:
For more information, contact Serena Hotels at:  Tel +254 20 2842000/ 2842333
Reservations Email:

Copyright © 2018 Serena Hotels, All rights reserved.

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