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Welcome and season's greetings!

 
Our e-news is back! It will be released quarterly, each season, and is intended for consumers, carers and families, mental health service providers and anyone interested in improving people’s experiences of Victoria’s public mental health services.

This issue includes a refresher on the MHCC and end of year message from our Commissioner, Dr. Lynne Coulson Bar as well as an example complaint, updates on our work since our 2018-19 annual report was released and  features on the Royal Commission into Victoria’s Mental Health System and human rights and mental health. We’d love to hear your comments and suggestions at any time. Please email us, visit our website and follow us on social media via the buttons below.
About the MHCC

As we have many new subscribers, here is a brief overview of the MHCC...
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MHCC update

 
The MHCC’s annual report and its summary for 2018-19 are available here. This article is an update on the MHCC’s complaints work since the beginning of the new financial year: July-November 2018-19.

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Message from the Commissioner

We wish you and your loved ones a very safe, healthy and happy festive season.

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The interim report from the Royal Commission into Victoria's Mental Health System
 
This is a summary of the interim report released in November 2019 and the MHCC's submission to the Royal Commission.
Spotlight: Human rights and compassion in mental health care 
 
The particular vulnerability of people detained in mental health services creates positive obligations for services to protect people from harm (including self-harm and assault from others) and uphold their human rights...
Example complaint: Alex & Nerida

Alex, a young man, drove to a hospital emergency department experiencing suicidal thoughts. He found the response from the staff unsympathetic and unhelpful...
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