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Important Update 20 March 2020 - COVID-19
We would like to provide you with an update following our communication earlier in the week - a copy of which can be found HERE
                                                                                                                                                                            
Ensuring business continuity, all Houston Lawrence staff are set up for home working with our office telephone number on divert so please use the usual number - 020 7801 9009.   Everyone has IT access at home so it should be "business as normal" as it can be in these challenging times.   

Please continue to contact us via:
  • Phone on 020 7801 9009 (24/7)
  • or by email to helpline@houstonlawrence.com
  • Office working hours are 9am-5.30pm, Mon-Fri
  • All emergencies will be dealt with via our out-of-hours service
We take this opportunity to remind you that emails are ONLY monitored during office hours and, in the event of any emergency, we would always encourage you to contact us by phone.
 
CONTRACTORS
Please be assured that we have been in touch with all relevant Local Authorities and contractors who have confirmed that, as per their business continuity plans, at this point in time they continue to provide the necessary services and carry out their duties as normal. We will be continuing our open contact with all parties in order to monitor this and, when required, put additional measures in place.
 
Should you find yourself in a position where you or a member of your household is having to self-isolate, we would again ask if you could let us know so that we can monitor and take action accordingly. Please remember not to invite contractors or others into your homes when self-isolating.

We continue to recommend that  all residents keep up to date and follow the guidance provided by the Government: We understand that this is a unknown and potentially stressful situation for all so please do give our team a call should you have any queries or wish to discuss anything further.  We will continue to keep you updated with further developments.

Wishing you all a peaceful weekend
THE HOUSTON LAWRENCE TEAM
Copyright © 2020 Houston Lawrence Management, All rights reserved.


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