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Telehealth in the Workforce: Practical Strategies to Help Prepare Patients and Providers During COVID-19 and Beyond

Tuesday, July 21, 2020 • 9:00 AM to 10:00AM Pacific
12:00 PM to 1:00 PM Eastern • 18:00 to 19:00 Central European


Peter A. Rasmussen, MD, FAHA, FAANS, FSNIS
Chief Clinical Officer for CCAW JV
Professor of Neurosurgery, Cerebrovascular Center Department of Neurosurgery, Cleveland Clinic
Cleveland, OH
Karen Anna Abrashkin, MD
Medical Director, House Calls Program
Northwell Health
New York, NY
Nancy M. Albert, PhD, CCNS, CCRN, NE-BC, FAHA, FCCM, FHFSA, FAAN         
Associate Chief Nursing Officer
Office of Nursing Research and Innovation
Cleveland Clinic Health System
Clinical Nurse Specialist
Kaufman Center for Heart Failure
Cleveland Clinic Main Campus
Cleveland, OH
David Darr 
Senior Care National Director
Sales and Client Relations,  Avera eCARE
Sioux Falls, SD 


Zia Agha, MD, MS
Chief Medical Officer and Executive Vice President, West Health
La Jolla, CA
More about the presenters

Due to the unprecedented COVID-19 pandemic, serving patients remotely is no longer a matter of convenience, it has become imperative for telehealth stakeholders, organizations and providers alike to understand and provide care in a safe and secure manner.

This Web Forum highlights strategies for rapid onboarding of telehealth staff, with a specific focus on critical issues for engaging health care staff in response to COVID-19.  Presenters will also discuss practical strategies, tips and case studies for organizations to use to improve patient engagement for telemedicine services.

The aims of this responsive innovation webinar series include:

  • Providing immediate and actionable information,
  • Fostering the cross-pollination of interdisciplinary ideas,
  • Introducing solutions that have been vetted by healthcare professionals, researchers, patient organizations and healthcare industry,
  •  Introducing and exchanging ideas on innovative, evidence-based care and technology-enabled care solutions.
RSVP Today!


  • Gary & Mary West Foundation
  • UC Davis Health
  • Transatlantic Telehealth Research Network (TTRN)
  • CITRIS and the Banatao Institute
  • International Society for Telemedicine & eHealth (ISfTEH)

Dialogue4Health, a project of the Public Health Institute, is a community that conceives, builds, and shares strategies to improve the Public’s Health. We partner with local, national and global organizations to host Web Forums and share critical resources.

We rely on your support to keep our conversations relevant, engaging, and free to join. You can help us make these conversations widely available by donating today.

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